Chapter 2 LITERATURE REVIEW Chapter – 2 Literature Review R esearch has indicated that service quality has been increasingly recognized as a critical factor in the success of any business (Parasuraman et al.‚ 1988) and the banking sector in this case is not exceptional. Service quality has been widely used to evaluate the performance of banking services (Cowling and Newman‚ 1995). The banks understand that customers will be loyal if they receive greater value than from competitors
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“good design” is shifting‚ and green design is increasingly being recognized as a vital component. As designers reassess our roles‚ many are endeavoring to invoke consciousness around sustainability at every step in the design process. We need to lead more sustainable lives. I believe most designers want to do the right thing‚ but we don’t always know what the right thing is‚ nor do we know where to start if we want to get there. As a profession‚ we need to start by thinking about design in a larger
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Volume 5‚ Number 2 Impact Of Job Analysis On Job Performance: Analysis Of A Hypothesized Model Rehman Safdar‚ Pakistan Electronic Media Regulatory Authority (PEMRA)‚ Pakistan Ajmal Waheed‚ Quaid-e-Azam University‚ Pakistan Khattak Hamid Rafiq‚ National University of Modern Languages‚ Pakistan ABSTRACT Researchers have developed a relationship between HRM practices and organizational performance‚ but the relationship between HRM practice like job analysis – employee Job performance remains unexplored
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10 Literary Criticism approach An Overview of Approaches The Three-fold Purpose of Criticism: To help us solve a problem in the reading. To help us sift between and resolve conflicting readings. To enable us craft interpretative‚ yet scholarly judgments about literature. 1. Historical / Biographical Approach: Historical / Biographical critics see works as the reflection of an author’s life and times (or of the characters’ life and times). H/B approach deems it necessary to know about the
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characters change an actor’s appearance suggest changes in character development and age be objects of beauty in their own right. Costume designs also need to include any accessories such as canes‚ hats‚ gloves‚ shoes‚ jewelry or masks. These costume props add a great deal of visual interest to the overall costume design. They are often the items that truly distinguish one character from another. The designer’s work Costume designers begin their work by reading the script
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Training Design and Delivery Training Objectives As obtained from the needs analysis‚ our main objective is to train flight attendants in acquiring specific knowledge‚ skills and attitudes needed to better perform their jobs. At the end of the training program‚ the flight attendants will have gained knowledge in describing all aspects of their jobs and be able to answer any questions they are faced with‚ such as security procedures or passenger handling. They will have the appropriate skills necessary
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Case report---Design Thinking and Innovation at Apple Qi YU Q1. Why has Apple been so successful? What do you attribute it to? For several years‚ Apple has been ranked as the most innovative company in the world‚ but how it has achieved such success remains mysterious because of the company ’s obsession with secrecy. Now researchers and business men have found more about its success. According to the case‚ the main reasons are showed as following. Product: 1. Technology innovation Computers
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PARAMETRIC DESIGN – A NEW PARADIGM IN ARCHITECTURE K. KAVI SUMI‚ email: kavisumi@rocketmail.com‚ kavisumi06@gmail.com ABSTRACT Contemporary avant-garde architecture is addressing the demand for an increased level of expressed complexity by means of retooling its method on the basis of parametric design. The ground of parametric design is the generation of geometry from the definition of a family of initial parameters and the design of formal relations they keep with each other. The benefit
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TOPIC: FACTORS AFFECTING JOB SATISFACTION OF THE STAFF IN CAN THO UNIVERSITY OF MEDICINE AND PHARMACY - VIET NAM Phan Thi Luyen‚ Master of Education in Educational Management Mahidol University‚ Thailand Introduction: Can Tho University of Medicine and Pharmacy has been established since December 25th‚ 2002 based on the Decision No 184/2002/QĐ-TTg of the Prime Minister to be the first and the only medical university in the Mekong Delta‚ in the South West of Viet Nam. Its establishment helps
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of Business‚ Management and Social Sciences Vol. 2‚ No. 1‚ 2011‚ pp. 24-32 © 2011 MultiCraft Limited. All rights reserved The influence of leadership styles on employees’ job satisfaction in public sector organizations in Malaysia M.L. Voon1*‚ M.C. Lo2‚ K.S. Ngui1‚ N.B. Ayob2 1 School of Business and Design‚ Swinburne University of Technology Sarawak‚ MALAYSIA 2 Faculty of Business and Economics‚ University of Malaysia Sarawak‚ MALAYSIA * Corresponding Author: e-mail: mvoon@swinburne
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