Sandra7007 WK4 Questions/Problems – Chapters 10‚ 11 & 12 October 30‚ 2012 Chapter 10 6. Insurance agents are intermediaries who help other members channel by providing information and handling the selling function. Does it make sense for an insurance agent to specialize and work exclusively with one insurance provider? Why or why not? Insurance intermediaries enable the placement and purchase of insurance and deliver services to insurance companies and consumers that supplement the insurance
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Just-In-Time system function and its key elements 6 4. JIT enhances customer satisfaction 8 5. Counter arguments and examples of successful JIT systems 10 6. Summary 11 References 12 LIST OF FIGURES FIGURE 1. Relationship of the benefits of JIT for organizations and customers. 9 FIGURE 2. Kanban system 7 1. Background information The objective of the term paper is to introduce and highlight the benefits of Just-In-Time (JIT) systems for customer satisfaction‚ and the industry
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Quality management and international standards Quality is the ability of a product or service to meet customer needs and exceed them. Implications of quality In addition to being a critical element in operations‚ quality has other implication: Company reputation – an organization can expect its reputation for quality – be it good or bad – to follow it. You are known by the company you keep! This statement does not only apply to individuals but organizations as well. Quality will show up in perception
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Trends Towards Holistic Thinking In Management Trends towards holistic thinking in "QUALITY MANAGEMENT" (in Manufacturing Sector) Quality as a concept has been widely used for the improvement in the performance of organizations. In its initial stages it was applied only to the manufacturing sector‚ but subsequently it spread to the services and other sectors. Over the years the definition of quality has been revised from being applied only to products; subsequently quality initiatives have
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root of all evil.” – Increase material handling cost – Reduce cash flow – Preventing continuous improvement Note02: Basics of OM 7 Push vs. Pull • Push system: customers • Pull system customers Note02: Basics of OM 8 JIT and Pull system in practice • Global Fulfillment Network in Dell Note02: Basics of OM 9 Kanban Systems • Purpose of a Kanban System 1. 2. 3. 4. Authorize production Authorize movement. Limits amount of inventory in the system.
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The analysis of the Allentown Materials Corporation case study reveals a number of issues mostly related to the untimely death of a respected leader‚ the subsequent change in leadership‚ and also the management style of the newly appointed upper-level managers. This paradigm shift in operational management strategy is one of the root causes of the conflict between departments‚ absence of teamwork‚ and low morale. Additionally‚ radical changes are required to bring Allentown Materials Corporation
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2 C H A P T E R Operations Strategy in a Global Environment DISCUSSION QUESTIONS Human Resources 1. Global seems the better label for Boeing since authority and responsibility reside in the U.S.—the home country. Supply Chain 2. Six reasons to internationalize: Reduce costs‚ improve supply chain‚ provide better goods and services‚ attract new markets‚ learn to improve operations‚ attract and retain global talent. Scheduling 3. No. Sweetness at Coca-Cola is adjusted for
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Lean: A key success factor in automobile industry Abstract The concept of Lean Manufacturing is well known and is being applied widely in industry. As industry moves forward in deploying lean concepts‚ it is important to recognize the potential benefit for attacking waste in above-the-shop-floor processes. While the benefits are significant in production‚ this typically constitutes less than 30 percent of the total cost of a product. Furthermore‚ the distributed‚ collaborative nature of manufacturing
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C H A P T E R Operations Strategy in a Global Environment 2 DISCUSSION QUESTIONS 1. Global seems the better label for Boeing since authority and responsibility reside in the U.S.—the home country. 2. Six reasons to internationalize: Reduce costs‚ improve supply chain‚ provide better goods and services‚ attract new markets‚ learn to improve operations‚ attract and retain global talent. 3. No. Sweetness at Coca-Cola is adjusted for the tastes of individual countries. 4. A mission is an organization’s
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utilize pull systems to increase efficiency and decrease operating costs. PUSH INVENTORY PHILLOSOPHY With a push strategy‚ a producer will form relationships with retailers and distributors to bring a product to consumers. For example: Motorola may use a push strategy to make arrangements with large mobile phone providers‚ such as Sprint‚ Verizon and AT&T‚ who can advertise phones directly to consumers. Businesses can promote products to wholesalers and vendors through trade shows‚ contacting
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