CASE STUDY UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs of UPS’s package tracking system include package information picked up from “smart label”. The tracking system also include customer signature‚ pickup‚ delivery information by using hand held DIADs. The package tracking system also input the information about the current location (while en route) of the package and billing and customer
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STUDY CASE QUESTIONS: 1. What are the inputs‚ processing‚ and outputs of UPS package tracking system? The input s in the UPS package tracking system is the detailed information about the sender‚ the destination‚ and when the package should arrive. The processing takes places when the information is inputted in the scannable bar-coded label which is attached to a package. The information from the smart label is then transmitted to one of UPS’s computer system‚ and then it is finally sent
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Case Summary: UPS 1. What are the inputs‚ processing and outputs of UPS’s package tracking system? The inputs are all of the raw data collected by UPS from its day to day operations from the basic information of the package and address to the points of data collected during the delivery process‚ i.e. travel time or fuel spent. The processing is UPS converting this data into easily accessible information and discovering relevant business trends. The outputs stage is transferring the information
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decisions and the decisionmaking process. • Assess how information systems support the activities of managers and management decision making making. • Demonstrate how decision-support systems (DSS) differ yp provide value to the business. from MIS and how they • Demonstrate how executive support systems (ESS) help senior managers make better decisions. • Evaluate the role of information systems in helping people working in a group make decisions more efficiently. 12.2 © 2010 by Prentice
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into the South African market in the summer of 2012/3. Through a strong guided analysis of Oros’ competitor market the brand will look at what the Ice creams objectives will be‚ the target markets in which they plan to capture which will be in this case children between the ages of 3 and 9 which will be thier primary target market as well as their Mother’s who will be the secondary target market. Oros will then also have to look at what type of advertising they plan to impliment as well as the
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CASE- 2: JET AIRWAYS TAKES OFF WITH CITRIX 1) What problem does Jet Airways hope that Citrix technologies will solve? Ans. Jet Airways was set up in 1993 after the central government opened civil aviation to private investment. By 2005‚ Jet Airways had been listed on India’s main stock exchanges an had obtained permission to operate international flights. The company lacked in its Information System‚ they had installed various packages over the years. The systems weren’t able to interact with one
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time by utilizing resources to its best.(for eg: Using electric mixer to its maximum limit‚i.e once to make a dough for 3 dozen cookies instead of using three times).Also process can be twisted according to convenience. As a result Cost-of-time per cookie will decrease. • Higher productive than previous system. Disadvantage: • Capital Investment: High capital investment to buy ingredients for both “pre-stock” and “fresh cookies”. • Risk & wastage: Higher financial & ‘time’ risk than conventional
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Kristen’s Cookie Company Case Study Webster University Operations Management Proc 5820 Calene M. Feavaai 1. Briefly describe‚ and flow chart your cookie production process. The cookie production process is initiated by an electronic e-mail system delivered through the campus email to Kristen’s Cookie Company. This electronic system will quickly track 100 percent of the orders and inform customers when their orders will be ready for pickup. The electronic email will identify the type of cookie requested
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1. The main points of Debbie Fields’ presentation were composed of a four part recipe that combines to make quality. The first part of the recipe is passion‚ which means finding something that you love and pursue it. The logic behind doing what you love is that you are going to be more likely to want to complete a goal that involves a passion rather than one that they are not very enthusiastic about. The second ingredient of Mrs. Fields’ recipe is perfection‚ which translates to always giving it
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1. According to the case‚ what types of technologies are being used in IBM’s global network? * The technologies that the IBM’s global network uses a very wide network connection such as GIS technology that can handle a very large of information and can coordinate many functions‚ can work works across national borders. Can Stores‚ manipulates‚ and transmits data across cultural and geographic boundaries‚ and can easily communicate into other countries. 2. How has this GIS streamlined operation
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