Q.1) Describe Mrs. Fields’ Cookies in term of its complexity‚ formalization‚ and centralization. Complexity: Basically‚ as such there is not much complexity with in an individual store of Mrs. Fields’ cookies‚ as the organizational structure is flat‚ but spatial differentiation is definitely there as the location of an organization’s facilities are personal are dispersed geographically. It is mention in the case that Mrs. Fields Cookies is operating in 37 states the location of the organization
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Situation: In 1977‚ Debbi Fields opened her first Mrs. Fields ’ store in Palto Alto‚ California. The Mrs. Fields store concept quickly expanded to a national and international level. With more than 500 Mrs. Fields ’ cookie stores in 25 states and five countries on four continents‚ Mrs. Fields ’ Cookies was dependent on a corporate structure that was technologically advanced. The company ’s organizational strategy included a flat organizational structure feel and a management control system that
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Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8‚000 employees worldwide and less than 150 information systems people for a unique leverage of MIS resources. The company uses information systems extensively in its processing‚ communications‚ and other management functions‚ including operations of the stores and hiring sales employees. 1. Would you describe Mrs. Fields’
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Case-Study 1 : Analysis and Report Mrs. Fields’ Cookies By‚ Group 7 (Section B) Richa Sethi (11DCP091) Rishabh Chaudhary (11DCP092) Sandeep Satishchandra (11DCP094) Sashi Kanth (11DCP095) Sourabh Gehlot (11DCP096) Shalini Mukerji (11DCP097) Sudhanshu Sharma (11DCP098) Contents General Overview................................................................3 Practical Implementation of the Information System in Mrs. Fields Cookies............................................
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Mrs. Fields’ Cookies – Case Analysis. Mrs. Fields’ Cookies is a case that was initially created in 1989 and revised in 1993. Even though it is nearly two decades old it contains a lot of educational value by providing look into an international company that has grown from just one small store to a huge organization with over 500 stores in 25 United States‚ and five countries on four continents. The company was created by Debbi Fields who opened her first store in Palo Alto‚ CA and grew her business
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Question#1 Describe a typical day at work at Mrs. Fields’ Cookies for Store manager‚ District manager‚ Regional director of operations‚ Store controller and for Debbi and Randy Fields. Answer to question#1 Store manager performs the following tasks at work: ➢ Enters workday characteristics for the system to structure overall tasks. ➢ Schedules production‚ including inventory management. ➢ Hires new employees. District manager performs the following tasks at work: ➢ Manages 6 stores (6
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Mrs. Fields’ Cookies 1. Would you describe Mrs. Fields’ Cookies as more of a functional hierarchy structured along traditional functional lines or more of an IT-enabled network consisting of tailored business processes? I would describe Mrs. Fields’ Cookies as more of an IT-enabled network. In the text it says the Fields’ believed that the less hierarchy the better and they acted upon that. There weren’t a lot of employees who had to answer to different managers. They kept it pretty simple
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[pic][pic][pic][pic]Kristen’s Cookies Company 1. How long will it take to fill a rush order? Our group has calculated (see Appendix Figure 1) that it will take 24 minutes to fill a rush order if it is the first order placed in the night. This assumes that the oven is already preheated and the mixer bowl and beaters are clean (as sanitary requirements would demand). However‚ all subsequent orders will require 26 minutes because of the two minutes to wash the bowl and beaters. 2. How many
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Kristen’s Cookies 1 Examples of a Process in Service Companies Processing an insurance claim for an accident. Admitting a patient to a hospital. Performing the 30‚000-mile maintenance on a car. 2 Concepts This case will familiarize you with the following concepts: PROCESS FLOW DIAGRAM THROUGHPUT TIME FOR AN ACTIVITY THROUGHPUT TIME FOR THE PROCESS CAPACITY OF AN ACTIVITY CYCLE TIME OF AN ACTIVITY BOTTLENECK CAPACITY OF THE PROCESS CYCLE TIME OF THE PROCESS UTILIZATION OF
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oven’s operation‚ there is no need for extra trays. Q 6 The bottle neck is oven. In this case‚ the electricity bill is not on us so adding another oven can reduce the cycle time and improve the process capacity. But‚ since the current demand is being fulfilled by 1 oven‚ there is no need to add another oven. When our demand is 20 dozen cookies per day‚ there is not need to add a second oven‚ so it would not be worthwhile to pay any additional rent.
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