customer service quality of Uttara Bank Limited” based on secondary data & information. The information used in the report has collected from various sources such as published materials like annual report‚ daily statement of affairs of Amberkhana Branch‚ Sylhet & articles related to banking activities. I have prepared this report to represent the available product & service facilities‚ service quality‚ their strength & weakness‚ efficiency to serve customer‚ terms & conditions etc. Uttara Bank always
Premium Bank
competitive behaviour‚ marketing and customer service (Kotler‚ 2007:312). In other word‚ it is the automation of processes‚ controls‚ and information production using computers‚ telecommunications‚ software and ancillary equipment such as automated teller machine and debit cards. It is a term that generally covers the harnessing of electronic technology for the Information needs of a business at all levels. Ifezue (2003:38) lists some banking services that had been revolutionized through the use of
Premium Marketing Bank
Growing up‚ Mirko Czentovic‚ a poor Yugoslavian orphan raised by a priest‚ was not exactly the brightest child out there. He was a well behaved kid who did as he was told‚ yet his "slow-functioning brain" (p. 2) caused him many learning disabilities. A reserved and quiet young boy‚ Czentovic mostly stayed at home watching his foster father play chess. Too everyone’s suprise‚ after much observing‚ Czentovic finally revealed his brilliant chess skills‚ making him one of the greatest chess players in
Premium Chess Player
IT Project Implementations Failures Joseph Garcia HCS/483 7/4/2011 Eric Rios IT Project Implementations Failures There are many factors that play into failures of implementing an IT project. As in the Case Study – Memorial Health System CPOE Implementation there were clearly barriers set in place that affected leadership and staff. The purpose of this paper is to examine CPOE implementation barriers within the Memorial Health System and to determine possible methods to overcoming these challenges
Premium Management Crime Sociology
AXIS BANK ITS FINANCIAL SERVICES AND CONSUMER PERCEPTION OF ITS SERVICES. Submitted in Partial Fulfillment of the Requirements for the degree of Master of Business Administration In Pondicherry University Session- 2009-2011 Submitted by : - Farhan Khalid Enrolment no. : - 2209370009 MBA :- Finance DIRECTORATE OF DISTANCE EDUCATION PONDICHERRY UNIVERSITY PONDICHERRY- 605 014 2011 CERTIFICATE OF THE GUIDE This is to certify that the Project Work Titled “AXIS BANK- ITS
Premium Debit card Cheque Bank
Implementation Plan Implementation Premier Network Solutions will be constructing an entire network infrastructure for the company. This documentation will show the methods and processes used to implement the strategies and procedures. Schedule Purpose: Premier Technology will be developing the network. The implementation Projected start time will be Nov 12‚ 2012‚ Jan 3‚ 2013 will be the projected finish time. Cabling Premier Technology will begin installation and setup as soon as
Premium Active Directory Microsoft Manufacturing
A CAPLIN WHITE PAPER Single-Dealer Platforms in aCAPLIN Cleared World BY PAUL www.caplin.com APRIL 2012 Far from signaling the end of singledealer platforms‚ the impending raft of new regulation in the US and Europe will create a new business environment in which the direct online channel is more important than ever for both banks and their clients. Paul Caplin‚ CEO of Caplin Systems Ltd. founded the company in 2000 Soon after the publication of the Dodd Frank act in the US‚ some early commentators
Premium Financial markets Stock market Stock
elsevier.com/locate/jaccpubpol Investor relations‚ reputational bonding‚ and corporate governance: The case of Royal Ahold Abe de Jong a‚ Douglas V. DeJong b‚*‚ Gerard Mertens a‚ Peter Roosenboom a b a Department of Financial Management‚ RSM Erasmus University‚ Netherlands Tippie College of Business‚ University of Iowa‚ Iowa City‚ IA 52242‚ United States Abstract Royal Ahold (Koninklijke Ahold NV) was one of the major success stories in the 1990s and is one of the major failures‚
Premium Stock market Stock Hypermarket
Introduction 1.1 Reason for Implementation This document details the reason for implementation of a complete payroll and HR system and the benefits this IT system will bring to the HR department. In this document it will also outline the implementation of the HR/Payroll system and project implementation that will comprise. 1.2 HRIS systems enable HR to drive business performance Pressures to meet customer and stakeholder requirements have made accurate measurement
Premium Management Implementation
of fittest. The rapid growth in population‚ the rising affluence and increased consumer education brought a dynamic change in customers’ needs and dealing powers. Simultaneously‚ the rising sophistication in medical technology not only changed the services delivery nevertheless‚ it has also changed the way medication is practiced. According to Huq.Z‚ (1996)‚ the challenge of increasing change in medical technology is also being faced by many developed countries including United Kingdom and United States
Premium ISO 9000 Quality management