Analysing how different communication techniques are used in customer service I am going to analyse how different communication types are used to meet the customer requirements in different catering establishments. Good listening skills are a key factor when delivering customer service because the customer needs to know that they are being listened to and so they feel appreciated. It is also important to have good communication when training the staff as they basically keep the establishment running
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Applying ANOVA and Nonparametric test In the simulation‚ I selected the Kruskal-Wallis test which is used when it is difficult to meet all of the assumptions of ANOVA. The Kruskal-Wallis test is a nonparametric alternative to one way ANOVA. This test is used to compare three or more samples‚ to test the null hypothesis that the different samples in the comparison drawn from the same distribution or from distributions with the same median. Interpretation of the Kruskal-Wallis test is basically similar
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of the college of business students major in Finance. A random sample of 20 students is selected. What is the probability that exactly 3 of the selected students are majoring in Finance? .0716 4. Assume that we have selected a random sample of 25 units from a normally distributed large population. If u = 15‚ and c2=4‚ what is the probability that we will obtain a sample mean of less than 14? .0062 5. The normal approximation of the binomial distribution is appropriate when. Np> 5 and n(1-p) >5 6
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CH1105: Materials Science Crystal Structure Assoc/Prof Timothy Tan Office: N1.2 B2-34 B2Tel: 6316 8829 E-mail: tytan@ntu.edu.sg Semester 1‚ 2013-2014 2013School of Chemical and Biomedical Engineering Why study structure of crystalline solids? To understand how atoms assemble geometrically into solid structures To describe the structure of solids To relate material properties to its structure 2 Energy and Packing Dense‚ regular packing Energy typical neighbor bond length typical
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Applying personal values to education A student perspective A university‚ like organizations and communities‚ are comprised of individuals representing different cultural and religious backgrounds. In defining the rules of conduct for individuals functioning together‚ it is necessary to formally define those rules to ensure that all are aware of the common values that should be adhered to and the consequences of non-adherence. For students attending the University of Phoenix‚ there is the
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The Organizational Structure of Bridgestone Corporation Deanice Delamar MGT/230 September 9‚ 2012 Professor Trammell The Organizational Structure of Bridgestone Corporation Bridgestone Corporation is a functional organizational‚ started in 1931in Japan by founder Shojiro Ishibashi‚ using an English translation of his surname for the name of the company. As Japan ’s automobile industry grew‚ The Bridgestone Group expanded its business to become Japan ’s largest tire manufacturer. The company
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Applying Organizational Psychology Scientific methodology is used in the field of organizational psychology. When people are happier in their work environment a company is more successful than having unhappy and less fulfilled employees. The objective of this paper is to achieve a better understanding of what organizational psychology is. It will discuss the issues and methods involved in the recruitment process for an organizational and applicant perspective. Finally‚ it will describe the
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shows the amount of depreciation for the current period. the amount of depreciation for all previous periods. the amount of depreciation for the current period and all previous periods. the asset cost minus accumulated depreciation. Question 9 0.5 / 0.5 points The Asset Turnover Ratio shows the company’s ability to use its assets in profitable ways. the ability to pay all liabilities with all assets. the dollars of net sales generated with each dollar of total assets. the
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Running head: STRUCTURE OF DNA Structure of DNA University Of Phoenix Principles of Biology BIO/101 Phil Clifford January 13‚ 2009 Structure of DNA Since the beginning of human history‚ people have been intrigued how traits are inherited from one generation to the next. What is DNA? DNA‚ or deoxyribonucleic acid‚ is the hereditary material in humans and almost all other organisms. Most DNA is located in the cell nucleus (called nuclear DNA)‚ but a small amount of
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located between the lungs in the thoracic cavity (i.e. it is not situated on the left side of the chest). The heart is a hollow‚ fibro-muscular organ and is somewhat conical in shape. It is about the size of one’s fist‚ measures about 12 cm in length and 9 cm in breadth. Its weight is about 300 g in an adult. The heart is enclosed in pericardium (a double- layered membranous sac). It protects the heart from mechanical injury. The space between two pericardial membranes is the pericardial space‚ which
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