[pic] Course: Advance diploma in Business Management Module: Production & Operations Management Date:2013.08.06 Name of lecturer: Daniel Chew The following examples show different products and services working by different model to achieve different customers’ satisfactions. Two products examples and two service examples will be included. Product 1: 5Ps Framework of O.M. is used in the electronic devices company‚ Apple. Apple: Apple Computer‚ Inc.‚ is a famous
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The Subway sandwich chain is the largest restaurant operation in the world‚ as determined by the number of locations. Subway has been gaining on other fast-food restaurants such as McDonald’s for years. It’s smaller format costs less to open and operate than other chain restaurants and lets it squeeze into heavily trafficked locations places such as McDonald’s might bypass. In its clarity‚ simplicity‚ and achievability‚ the Subway restaurants have one of the best mission statements in the U.S.
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TRUE or FALSE 1. T F It is impossible to develop a process that has zero variability. 2. T F Assignable variations in a process are also called natural variations. 3. T F An x-bar chart would be appropriate to monitor the number of defects in a production lot. 4. T F The central limit theorem provides the statistical foundation for control charts. 5. T F If we are tracking quality of performance for a class of students‚ we should plot the pass/fail result on a p-chart. 6. T F Sample
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1. A manufacturer’s average work-in-process inventory for a certain part is 1‚000 units. The workstation produces this part at the rate of 200 units per day. What is the average time a unit spends at this workstation? 2. The Wilcox Student Health Center has just implemented a new computer system and service process to \improve e±ciency." As pharmacy manager‚ you are con- cerned about waiting time and its potential impact on college students who \get no respect." All prescriptions (Rxs) go
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ASSIGNMENT SUBMISSION 1. Completed assignments must be hand written neatly and hard copies should be submitted on or before the dates mentioned above. (January 30 th ‚ 2013) 2. Ensure that you answer all questions according to the marks allocated. 3. Content that has been directly copied from the Internet will NOT be accepted. 4. Please attempt all the assignments individually and independently. Assignments that have been copied and shared among students will be automatically rejected and disqualified
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Best Practices Dell - Dell Chemicals Management Program Dell‚ one of the major computer makers in the world‚ has responded proactively and systematically to both increasing global legislative on the use and management of hazardous substances and increasing consumer awareness. Dell’s Chemicals Management Program not only complies with upcoming as well as existing legal requirements but also meets key stakeholders requirements‚ which often turn out to be tougher than the legal standards. Dell’s
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The Importance of Transport in Location Selection The location of economic activities is fundamentally based on geographical concepts of the site and its situation. The site relates to the characteristics of a specific location while the situation concerns the relationships of a location in relation to other locations. Historically‚ specific sites suitable for defense or commerce have been important factors in the location of cities. In addition to being a factor of spatial organization‚ transportation
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Unit 3 1.1 Policies‚ procedures and legislation in force within the UK to protect children and young people include: - The Child Act 1989 - Every Child Matters (ECM) England - Safeguarding children and Safer Recruitment in Education 2007 - E-Safety - Bullying and Cyber Bullying - Safeguarding Disabled Children 2009 1.2 Child protection is action taken to protect a child or young person at risk or suffering from harm. Safeguarding in the wider context is preventing risks of harm to a child
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results: U.S LDC Sales (units) 100‚000 20‚000 Labor (hours) 20‚000 15‚000 Raw Materials (currency) $20‚000 FC 20‚000 Capital Equipment (hours) 60‚000 5‚000 a. Calculate partial labor and productivity figures for the parent and the subsidiary. Do the result seem misleading? b. Compute the multifactor productivity figures for labor and capital together. Are the results better? c. Calculate raw material productivity figures (unit/$ where $1= FC 10). Explain why
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Question: How does Operations and Supply Chain Mgmt enhance company profitability? 1. Content 2. Charts and Graphs 3. Evidence to support your position 4. Examples that highlight your conclusion Table of Contents: I. Executive Summary…………………………………………………………………………………………………………………….2 II. Operations Management and Profitability………………………………………………………………………………….3 III. Supply Chain Management and Profitability……………………………………………………………………………….5 IV. Examples/Case Studies………………………………………………………………………………………………………………
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