[pic] Course: Advance diploma in Business Management Module: Production & Operations Management Date:2013.08.06 Name of lecturer: Daniel Chew The following examples show different products and services working by different model to achieve different customers’ satisfactions. Two products examples and two service examples will be included. Product 1: 5Ps Framework of O.M. is used in the electronic devices company‚ Apple. Apple: Apple Computer‚ Inc.‚ is a famous
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CHAPTER 11 CHAPTER 11 Question 1 How would you evaluate jobs in terms of the Big Five personality dimensions? Conscientiousness‚ Jobs returned to rescue apple in his parent’ garage from near bankruptcy. He helped to transform seven industries likes personal computing‚ animated movies‚ music‚ phones‚ tablet computing‚ retail store and digital publishing. It was producing an array of computers and peripherals including a dozen different versions of the Macintosh. Part of jobs’s compulsion to take
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The Subway sandwich chain is the largest restaurant operation in the world‚ as determined by the number of locations. Subway has been gaining on other fast-food restaurants such as McDonald’s for years. It’s smaller format costs less to open and operate than other chain restaurants and lets it squeeze into heavily trafficked locations places such as McDonald’s might bypass. In its clarity‚ simplicity‚ and achievability‚ the Subway restaurants have one of the best mission statements in the U.S.
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TRUE or FALSE 1. T F It is impossible to develop a process that has zero variability. 2. T F Assignable variations in a process are also called natural variations. 3. T F An x-bar chart would be appropriate to monitor the number of defects in a production lot. 4. T F The central limit theorem provides the statistical foundation for control charts. 5. T F If we are tracking quality of performance for a class of students‚ we should plot the pass/fail result on a p-chart. 6. T F Sample
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involves determining what kind of space a company will need given its short-term and long-term goals. 2. Feasibility. Feasibility analysis is an assessment of the different operating costs and other factors associated with different locations. 3. Logistics. Logistics evaluation is the appraisal of the transportation options and costs for the prospective manufacturing and warehousing facilities. 4. Labor. Labor analysis determines whether prospective locations can meet a company ’s labor
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In other case it can be viewed as too subjective and ethical principles contravene. 3. Electronic surveys Electronic surveys provides access to a wide scale of auditorium and currently is the most popular method of research. Pizza restaurant has the Facebook page with a couple thousands of subscribers
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Lab 3: Experimental Design & Hypothesis Testing 1. Some observations found about termites are that they live in moist‚ dark environments‚ they are sterile and lack eyes‚ and their primary task is to collect food. From this information the hypothesis that due to their lack of eyes‚ they use feeling of their skin to find what they are searching for and a pencil line would give a feeling of wood that would attract the termites. By making a course that split into two paths of a pen line and pencil line
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1. A manufacturer’s average work-in-process inventory for a certain part is 1‚000 units. The workstation produces this part at the rate of 200 units per day. What is the average time a unit spends at this workstation? 2. The Wilcox Student Health Center has just implemented a new computer system and service process to \improve e±ciency." As pharmacy manager‚ you are con- cerned about waiting time and its potential impact on college students who \get no respect." All prescriptions (Rxs) go
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withoutfirst disabling macros. 3. Turn off the Preview and/or HTML mail options in your e-mail clientprogram. 4. Be careful about using diskettes that have been used in other computers. 5. Firewall software should be used and installed. 6. Install antivirus software‚ configuring it to run scans automatically at predefinedtimes and updating the definition files regularly. 7. Use intrusion prevention tools called behavior blockers that deny programsthe ability to execute operations that have not been explicitly
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Unit 3 – 4.1 It is important that you are aware of the signs‚ symptoms and indicators of child abuse; because when you see child is not happy or there is a change in personality then this could raise concerns that a child is being neglected or abused. There are different types of signs and symptoms ‚ changes in behaviour and indicators that this abuse is occurring‚ these are: Physical abuse‚ bruises to the eyes‚ mouth‚ or ears‚ fingertip bruising (grasp mark)‚ bruises of different ages in the same
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