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    ROTHERHAM METROPOLITAN BOROUGH COUNCIL CHILDRENAND YOUNG PEOPLES SERVICE Positive Behaviour Management of Children and Young People in School and Educational Settings Guidance for Head Teachers‚ School and Pupil Referral Unit (PRU) staff‚ Setting Managers and Governing Bodies This guidance must be read in conjunction with the Positive Behaviour Management of Children and Young People – Overarching Guidance |Contents

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    domain of theory. While in the 1970s childhood protection was changing to a new era‚ which consisted of significant social changes. Society began to introduce a new system of developing preventative work to support children and families. This created a much needed support for families‚ consisting of play groups and youth clubs. The early methods used within the childhood intervention was extremely weak whereby assessments were not always undertaken or completed with no emphasis on time limits

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    Emotional Labour

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    RESEARCH PROPOSAL – EXAMPLE 1 Project Title Emotional Labour and Gender in the Hospitality Industry Research Context The idea that there is an ‘emotional’ aspect to work seems to have only gained academic credence in recent years. Hochschild (1983) originally introduced the concept of emotional labour in her study of flight attendants and bill collectors. Since then various researchers have subsequently expanded the topic to various different types of workers including teachers (Blackmore

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    The Emotional Effect

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    The Emotional Effect: A Study of Emotions in the Workplace Tyler Burns University of Central Oklahoma Interpersonal Communication 4113 Dr. Carlon April 7‚ 2013 Introduction In every aspect of life‚ emotions play a part of each and every interaction of one’s day. A person’s mood can set the pace in all situations‚ unique or not. This paper will specifically target the emotional setting involved in the workplace and how employee emotions can directly affect the

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    emotional Intelligence

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    What Is Emotional Intelligence? Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. It is generally said to include 3 skills: 1. Emotional awareness‚ including the ability to identify your own emotions and those of others; 2. The ability to harness emotions and apply them to tasks like thinking and problems solving; 3. The ability to manage emotions‚ including the ability to regulate your own emotions‚ and the ability to cheer up or

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    3 reasons for individual learning needs Newly promoted assessor to be trained on the new webchat assessment form (lateral move) – The newly promoted Assessor‚ who was assessing calls will have to be trained on the scoring criteria and the new assessment form as they will be assessing the webchats‚ providing feedback and coaching individuals in the team. The assessor will also attend webchat calibration/ moderation session to ensure their scoring is in line as per the webchat guidance notes. Employees

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    Topic 8 8

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    COMPANY 1 A stakeholder is an individual or a group‚ which has a legitimate interest in a company. Interest in a stakeholder could mean several things. A stakeholder could be interested in the profits of the company‚ its ability to pay its creditors or how it gives back to the community it is operating in. The stakeholder concept was initially used in 1963 at the Stanford Research Institute through an internal memorandum‚ defining stakeholders as those groups without whose support the organization would

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    Unit 1 The Business Environment Section 1 P1: Describe the type of business‚ purpose and ownership of two contrasting businesses Revlon Colorstay Foundation The product I have chosen is Revlon Colorstay Foundation. Foundation is a skin colored cosmetic to cover imperfections and create an even complexion. There are many different types of foundation such as liquid‚ powder‚ tinted moisturizer

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    are said. There are things to be considered when talking to a person‚ especially for a person who has communication difficulties and these are the following: Vocabulary-use simple words that can easily be understood Tone of voice-concerns the emotional message being conveyed alongside the spoken words. Pitch of voice-concerns the high and low sounds of one’s voice. Speaking in a low voice can be calming and soothing but in a high pitch can

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    the years to cover the diverse ways in which IBM intersects with environmental topics – from their research‚ product design and supply chain to the environmental benefits derived from their services and solutions. IBM’s operations can affect the environment in a number of ways. For example‚ the chemicals needed for research‚ development and manufacturing must be properly managed from selection and purchase through storage‚ use and disposal. IBM’s data center operations are generally energy-intensive

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