Description of Case This case is about a clinical department manager who has successfully brought a failing department to a department that is very efficient. The manager has used her skills to help improve satisfaction among the patients‚ families‚ nurses‚ and physician satisfaction. She has also found ways to increase patient volume and finances. This manager made such an impact that she was promoted to administrator of one of the hospitals suites. When she arrives at her new job she realizes
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1. Describe how some of the changes in the health services delivery system have led to a decline in hospital inpatient days and a growth in ambulatory services. • Two of the main factors that have led to decrease in hospital inpatient days and a growth in ambulatory services are Medicare reimbursement and cost-saving efforts of managed care. Medicare instituted PPS for reimbursing hospitals in the mid 1980s. PPS repayment based on DRGs gives fixed case-based payment to hospitals. Therefore‚ hospitals
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Customer Satisfaction in Health Care Services Abstract The study was conducted to assess customer satisfaction at Aga Khan University Hospital. Pricing‚ facilities & professionalism were gauged and analyzed using a questionnaire survey method involving 101 customers. While the focus was convenience sampling‚ snow ball sampling was also used. The following were the results. Keywords: Health Care services‚ customer satisfaction Health care‚ Hospital service satisfaction
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Organizational Responsibility Organizational structure and culture influence have a huge effect on the success or downfall of an organization. Many organizations have proper processes in place to prevent health care fraud and abuse. This paper reviews fraud and abuse and how organizational structure and governance‚ culture‚ and focus on social responsibility affect or influenced the described situation. This paper will also review resources and allocation to prevent this type situation in the future
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Evan Jones NT1330 Case Scenario 3-1: Obtaining an IP Address Last month‚ a server was configured for DHCP and was functioning normally. Five days ago‚ a test server on the same network segment was promoted to be the first domain controller on the network. Today several users on the same subnet as the original DHCP server have complained that they are unable to obtain an IP address using DHCP. What is the most likely reason users are unable to obtain an IP address? a. The users’ IP address leases
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All three scenarios were thoughtful and well made up by Mary Wong. Even though these three scenarios are not specifically real they for the most part represent the majority of Christian instructors teaching internationally‚ First‚ the scenario of Elizabeth‚ which is labeled as the “worst-case scenario” entered a country supposedly “to teach” with the objective to evangelize. As a Christian believer I have two different types of views on Elizabeth’s actions-spiritually and as a professional. In
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Discuss with your colleagues 1.What are Ethics? 2. Where do they come from and who is responsible? 3. How do ethics apply to health care organizations and its employees? Provide specific examples. 4. Research a specific ethics issue applicable to health care organizations‚ discuss how it was handled‚ what ethics theory epitomizes the handling of the issue and how would you have handled the issue and which specific ethics theory would apply to your solution. [see below A Framework for Thinking Ethically
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It is well recognized that maternal healthcare is essential for further improvement of maternal and child health. Maternal and child health services is said to play a vital role in achieving improved health outcomes. The decision to use health care is undoubtedly influence by the characteristics of the health delivery system such as the availability and accessibility of the services. However‚ this does not necessarily mean that where there is a good supply of services‚ demand is created in and of
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to hire six fulltime members and three part time members to operate the CT and Ultra sound Machines. $100‚000 has been budgeted to marketing to patients‚ physicians‚ and clinics in the area to know about the expansion and the advantages to patient care that comes with
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1. Based on what you learned in chapter 1‚ discuss the forces that affect health and well-being in the community where your college is located. Give an example of each force. Which of these forces do you think healthcare managers can control and change the most to improve people’s health? The forces that affect our health and well-being in the community where your college is located include medical services‚ environment‚ and lifestyles. A medical service is described as the many medical services
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