Describe correct and polite behavior (etiquette) in all settings that deal with customers. 1. Keep smiling It’s important to remain polite and professional no matter how aggressive a customer gets. Keeping a smile on your face will help keep your attitude neutral and polite if you’re dealing with the customer in person and make your voice sound pleasant over the phone. Also while you smile keep your ear and mind on the issue stated. 2. Let the customers talk. Ask leading questions to allow
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In this section Jimmy and his grandma help the Shimerada’s with food as they struggle to survive in the stormy winter. The Shimerada family live in bad conditions as they live in this cave with no utensils and furniture‚ as a simple bed they can use. Antonia and her father show grandma and Jimmy where they sleep and feel empathy for the conditions they live in as they sleep on the floor with a few warm blankets they made themselves out of animal skin. It is a week before Christmas and the storm got
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Rudeness: The Decline of Civility or a Sign of the Times? “Please‚ thank you‚ no mam‚ and no sir”‚ are just some common terms that seemed to have vanished from conversations of daily living. Rudeness once was frowned upon but in today’s time‚ it has become usual. It seems as though no one cares about the cause and effect of their uncivility. Something as simple as showing appreciation for someone’s kind gesture should not be hard to do. For example if a person holds open the door for you‚ in return
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Domestic Violence: A Deviant Behavior Domestic violence is a repetitive assault and intimidating behavior that one uses against a spouse‚ a child‚ or intimate partner. Domestic violence can affect everyone and anyone can be the abuser as well as anyone can be a victim. It does not matter what race you are‚ what your profession may be or if you are educated or uneducated. Domestic violence is usually committed in the household by a husband against his wife or other family members and they may commit
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On Being a Deviant for a Day: 162- Psychology October 5‚ 2012 To understand deviant behavior you must first understand the definition. Deviant behavior is one that differs from a norm‚ especially from a person whose behavior and attitudes differ from accepted social standards; the behavior that differs from a norm or from the accepted standards of a society. The deviant behavior that I performed was talking
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We live in a society where one abides by social norms‚ if not you may be looked at funny or people will even talk about you. So let’s begin‚ what’s considered a “social norm”? According to Your Dictionary‚ “Social Norms are said to be the laws of behavior that are acceptable to a group or society. Norms tend to change depending upon the environment‚ but If broken one could be looked at differently or face consequences. Social Norms are also group-held beliefs about how members should/ should not
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Professor Rivers English 105S Mode/Paragraph Pattern: Illustration Topic: academic success Audience: Purpose: to persuade Genre: college newspaper sidebar Paragraphs: 1 Being Rude! There are many reasons rudeness is on the rise. One reason‚ rudeness is on the rise is because rap music demonstrates sex and no respect. For example‚ Nicki Minaj raps about being picky and rude. In Nicki Minaj’s rap she specifically talks about how she disrespects people with no problem leaving fans under
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Running Header: DEVIANT BEHAVIOR Suicide Todd Denhalter Grand Canyon University SOC-100 Professor Mason In regards to deviant behaviors it is the general population who determines this behavior. What is evident is that the population gives humanity a sort of peer pressure that in all is even more powerful than religion or even culture itself. However it also depends on the individual. What deviant behavior is‚ is behavior that is different than what the popular believe is that is acting
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Deviant place theory The deviant place theory expresses that more prominent presentation to dangerous spots makes an individual more prone to end up distinctly the casualty of a wrongdoing (Seigel‚ 2006). Unlike to the victim precipitation theory‚ the victims don’t impact the wrongdoing by effectively or inactively reassuring it‚ yet rather are defrauded subsequently of being in "awful" regions. So as to lower the shot that one will end up being the casualty of a wrongdoing‚ the individual ought
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The concept of abnormality can be imprecise and difficult to define. However‚ a person’s trait can be classified as abnormal if it is rare or statistically unusual. Therefore‚ every culture has standards for certain behaviors‚ or what we refer to as socially acceptable norms. Norms are ways of behaving in a society according to the majority and those members of a society who do not think and behave like everyone else. Hence‚ they break these norms so are often defined as abnormal. Also‚ a person
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