gratification. * An example of Thorndikes theory in personal experience would be shopping at Aritzia. If you are a frequent customer‚ they favour you and send you mailings for customer loyalty programs. This gives you the benefit of knowledge of sales before everyone else‚ and discounts. An instant reward would be buy one get one free. Maslow’s Hierarchy of Needs * To satisfy the upper needs on Maslow’s Hierarchy‚ we first need to satisfy our physiological needs. This means breathing‚ having food
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Understanding Customer Needs Firms use various traditional i.e. surveys and focus groups‚ as well as nontraditional research i.e. ethnography‚ contextual inquiry‚ empathic design etc. approaches to gain insight into their customers’ needs in order to develop highly successful products (desirable‚ feasible and salable). Unfortunately‚ most companies are still product-driven rather than customer-driven. The hierarchy of needs composed of five levels from the bottom – biological/physiological‚ safety
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TRAINING NEED IDENTIFICATION “Training is the act of increasing the knowledge and skills is an employee for doing a particular job”. (By EDWIN B. ELIPPO) Training is an organized activity for increasing the knowledge and skills is people for a definite purpose. It include systematic procedure for transferring technical know how to employees so as to increase their knowledge and skills for doing specific jobs with proficiency. After an employee is selected‚ placed and introduced in an organization
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and the way it impacts you and the way you react to it‚ is how you form your identity. Erik Erikson‚ was a psychologist who developed one of the most popular and influential theories of development. Erikson’s theory describes how social experiences impact your whole life span. One of the main components of Erikson’s psychosocial stage theory is the development of “ego identity”‚ which is the conscious sense of self that we develop through social interaction. He claims that our ego identity is constan
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Compare and contrast the management theories of Frederick Taylor‚ Henri Fayol‚ Elton Mayo and Douglas McGregor. In what sense(s) are these theories similar and/or compatible? In what sense(s) are these theories dissimilar and/or incompatible? How would a contingency theorist reconcile the points of dissimilarity and/or incompatibility between these approaches? The twentieth century has brought in a number of management theories which have helped shaped our view of management in the present
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Using Maslow’s hierarchy of needs‚ identify the basic needs that Leo Henkelmanwas attempting to fulfill. How did these needs manifest themselves? How were these needs eventually satisfied? According to Maslow’s hierarchy of needs Henkelman was attempting to fulfill physiological‚ esteem‚ and self- actualization. The physiological need which according to the Maslow is “needs for the most basic essentials of life…” This need manifested itself when his wife threw him out and he had back surgery
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as FIRO-B‚ refers to a person’s feelings and actions. People join groups to satisfy interpersonal needs. Interpersonal needs are based on self-image. Being a distinct person - having a particular identity‚ happens and shows early in the group formation process. Our needs to be included help drive how we communicate‚ three basic human needs are Inclusion‚ control and affection. Inclusion The need to matter so people will care about you. Refers to feeling of importance to the extent to which we
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How can HR department cooperate with other departments to determine the training needs analysis? What are the impacts on work performance? Submitted By: Rana Swidan The training needs analysis is usually the first step taken to cause a change. This is mainly because a needs analysis specifically defines the gap between the current and the desired individual and organizational performances. Training needs analysis can be done using job description‚ skill matrix‚ observations‚ performance
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Theory X‚ Theory Y by Douglas McGregor is a motivation theory. Douglas McGregor is a social psychologist and applied two sets of assumptions to the organizational structure called Theory X and Theory Y. His theory is based on managerial views of human beings. In his book‚ The Human Side of Enterprise‚ he outlined a new role for managers. He stated that managers should assist subordinates in reaching their full potential‚ rather than commanding and controlling. Theory X is negative and Theory Y can
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1. What is a scientific theory? Please cite a definition you like. As Watson stated in "The Value of Theories"‚ a scientific theory is a systematic explanation that unifies various observed phenomena and facts. Based on observations we make‚ science operates under theories which are constantly revised and checked by experiment. A scientific theory also possesses many vital qualities for true understanding. 2. What is the difference between a scientific theory and common sense ideas about the same
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