MUMBAI‚ INDIA CALL CENTER: RECOMMENDATIONS FOR INCREASED PRODUCTIVITY Submitted to: Sharon Johnson‚ Vice President On July 14‚ 2005 Submitted by: Justin Sheets‚ Operations Director INTRODUCTION At your request‚ I have investigated the circumstances behind the diminished call capacity‚ operational mistakes‚ and customer complaints originating out of the call center in Mumbai‚ India. As internal records detail‚ these issues have continued to affect the call center and remain unmitigated
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On the very outset of this report‚ I would like to extend my sincere & heartfelt obligation towards all the personages who have helped me in this endeavour. Without their active guidance‚ help‚ cooperation & encouragement‚ I would not have made headway in the project. I am ineffably indebted to NAME for conscientious guidance and encouragement to accomplish this assignment. I am extremely thankful and pay my gratitude to my faculty Mrs Prema Ramachandran for her valuable guidance and
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1 M.A.PART - I ECONOMIC PAPER - I MACRO ECONOMICS 1. Basic Macroeconomics Income and spending – The consumption function – Savings and investment – The Keynesian Multiplier – The budget – Balanced budget : theorem and multipliers. Money‚ interest and income – The IS-LM model – adjustment towards equilibrium – Monetary policy‚ the transmission mechanism and the liquidity trap – Basic elements of growth theory : Neoclassical and endogenous. 2. Behavioural foundations of Macroeconomics
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First Year First Semester 1.1. Perspective Management—5o marks Course Content 1. Introduction to Management — Science. Theory & Practice‚ environment of Management‚ Managers & Entrepreneurs . Managerial Roles & Skill ‚ Manager’s Social & Ethical Responsibilities. 2. 3. 4. 5. Planning — Role. Need for planning‚ Types of planning‚ Levels of planning Corporate Planning & Long Range Planning Organizing — Nature‚ Types of organizations. Designing Organization structure‚ Delegation and Autonomy Leadership
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Industrail Training Report Name - Rohan Ganesh Roll no - KHR2011- BAIHM-60 Batch - Winter Training Duration - 15th November‚ 2012 - 30th April‚ 2013 Property - The Taj Mahal Palace And Tower‚ Mumbai. Improving the quality India’s largest business Group Diverse business in 7 sectors
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UNIVERSITY OF MUMBAI S Y B Com 2012-13 under SBCGS COMPUSORY COURSES 1. 2. 3. 4. 5. Commerce Paper III and IV Business Economics Paper III and IV Accounting and Financial Management Paper III and IV Foundation Course Paper III and IV Business Law Paper I and II APPLIED COMPONENT GROUP COURSES (Any One) 1.Economic Systems 2.Advertising 3.Co-Operation 4.Company Secretarial Practice 5.Computer Programming 1. Commerce - (Principles of Management and Finance) Semester---III Module- I Management and
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Mumbai is home to some of the best attractions in the world‚ there’s endless things to do‚ places to see and towns to visit. If you’re more of a city person you can take a look at the magnificent buildings that Mumbai has to offer‚ or if you’re abit more of the adventures type you could go spend a day looking and walking around the slums and getting a real feel of what it would be like to live in India. Some of Mumbai’s main attractions include the Gateway of India‚ Bolly wood and Haji Ali. The
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Indoor Play Areas In Mumbai For Kids Thanks to the summer season‚ the sun is shining upon us and it is almost impossible for kids to play in open spaces and neighborhood parks. Keeping your active kids busy can become quite a task at such a time‚ especially if the vacations are going on. So how do you fulfill your kid’s play needs without letting him get the heat stroke? Indoor play area is the solution to all your problems. Listed below are the top 10 Indoor Play Areas in Mumbai to keep your little
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| 1 | 3012 | Veermata Jijabai Technological Institute(VJTI)‚ Matunga‚Mumbai | | 27000 | 2 | 3185 | Vivekanand Education Society’s Institute of Technology‚ Chembur‚ Mumbai | 11/10/2011 | 59860 | 3 | 3161 | K.J. Somaiya Institute in Management Studies & Research‚ Vidyavihar‚ Mumbai. | 16/09/2011 | 77140 | 4 | 3173 | Deccan Education Society’s Navinchandra Mehta Institute of Technology & Development‚ Dadar‚ Mumbai (Kirti College) | 16/09/2011 | 74250 | 5 | 3169 | Late Bhausaheb Hiray
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[pic] Synthesis Paper on Operational efficiency – study of Mumbai dabbawala. Submitted To- Dr. V.G. Dhanakumar Director IIPM‚ Bangalore Submitted By- Amol Dhok. Roll No. – 09PGDM007 Section-I PGDABPM 2009-11 Course Title-Global Quality Management System. Indian Institute of Plantation Management Bangalore. CONTENTS |Sr.no. |Particulars
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