Infosys® Technologies Ltd.: Growing Share of a Customer’s Business James A. Narus D.V.R. Seshadri* March 2004 * James A. Narus is Professor of Business Marketing‚ Babcock Graduate School of Management‚ Wake Forest University in the U.S.A. D.V.R. Seshadri is Visiting Professor at Indian Institute of Management Bangalore‚ India. We gratefully acknowledge the significant contributions of Infosys executives and managers in providing case information. CASE QUESTIONS TO ADDRESS 1. Looking
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BUSI2033 Self Reflection Exercise #3: Myers-Briggs Type Indicator When we think of leaders‚ the first thing that usually comes to mind is an individual who holds significant power such as celebrity‚ high profile athlete‚ CEO of a fortune 500 company or a high profile political figure . Everyone has the ability to become a leader‚ as leaders‚ everyone has the power to not only influence others‚ but inspire and motivate them as well. The great philosopher‚ Plato once said that “all learning has
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Ethical Scandal Analysis of: David Pajcin and Eugene Plotkin Insider Trading Case Presented In Partial Fulfillments of the Course Requirements for FIN 4615 International Banking Prepared for: Marcos A. Kerbel Adjunct Professor Department of Finance Florida International University Miami‚ Florida Prepared by: David Kevin Vargas 2899406 (954) 443-4973 November 24‚ 2009 |[pic]
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Kopitiam investment Pte Ltd Introduction Kopitiam investment Pte Ltd‚ a company set up in 1988 has been successful throughout the years and has advanced to become one of the giants of Singapore’s food industry. This food court chain giant operates a variety of foodservice outlets with their main focus on food courts. Brands under the company includes of Kopitiam‚ Lau Pa Sat‚ Kopitiam Square‚ Kopi‚ The Dessert Shop and the Pa Sat (Kopitiam.biz‚ 2008). Among these brands the most well-known and most
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Case 2 Yakka Pty. Ltd. Brief background of the case study: This case tells us about the Information technology service firm (Yakka Tech Pty. Ltd.) This firm provides I.T services throughout Australia and New Zealand. Basically‚ this firm install and upgrades enterprise software systems and related hardware on the client’s sites. To provide all these services it employees 1500 people. It has customer service division that consist of four customer contact centres serving clients within each region
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Samsung Electronics Co.‚ Ltd Introduction Samsung Electronics is a flagship subsidiary of Samsung Group which focuses on electronics and information technology. Samsung Electronics holds a significant position not only in South Korea‚ but also across the world. In 2006‚ it became the world’s larger television manufacturer and the world’s largest maker of LCD panel for eight consecutive years. In 2009‚ it was the world’s largest information technology company‚ and by 2011‚ it had become the world’s
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STATEMENT OF THE PROBLEM Star River Electronics Ltd. is a large manufacturer and supplier of CD-ROMS. It was founded as a joint venture between New Era Partners and Starlight Electronics Ltd. It has enjoyed a great deal of success in the past decade‚ due in large part to their excellent reputation. Star River does need to address several issues with the recent resignation of their former CEO. Digital Video Disks are expected to cut into the CD-ROM market in the very near future‚ and with only 5%
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will give a special gratitude to my group members for the shared ideas and research we made during the planning and execution of this project. INTRODUCTION This Assignment Report is based on designing a website for Baba Tex Ltd. Company. Baba Tex Ltd. deals with different styles of cloths both India wears‚ Malaysian wears
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2013 Executive Summary In August 1995‚ President Geoffrey Chutter of Richmond‚ British Columbia based WhiteWater West Industries Ltd.‚ a water slide designing‚ manufacturing and installation company‚ decided that the company’s fiberglass manufacturing facility in Kelowna‚ BC needed to be relocated. The main reasoning for the move being that WhiteWater Specialties Ltd.‚ the sector firm running the facility‚ were at capacity for manufacturing due to the size of their current plant. Mr. Chutter‚ along
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As a Millennial I understand that communication skills from my generation are atrocious. After completing chapter fourteen “Social Psychology” in Psychology Tenth Edition by David G. Myers‚ I know understand methods that will help me improve my social relationships with my family‚ friends‚ and future employer. The first method to improving your communication is to fully understand how individual’s communication with one another. Social Psychology comes into action when we are wanting to understand
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