Marta Encarnacao k1066116 ENCARNACAO K1066116 Marta Encarnacao k1066116 ENCARNACAO K1066116 OPERATIONS MANAGEMENT CATHAY PACIFIC OPERATIONS MANAGEMENT CATHAY PACIFIC JUNE 2012 EXECUTIVE SUMMARY CONTENTS INTRODUCTION…………………………………………………………………………………………………………………………………3 THE TRANSFORMATIONAL MODEL…………………………………………………………………………………………………….4 ON-LINE CHECK-IN……………………………………………………………………………………………………………………………..4 CHECK-IN AT THE AIRPORT…………………………………………………………………………………………………………………5 BAGGAGE HAN
Premium Cathay Pacific Airline
consumption. Service Organization: Organization that produces intangible goods that require consumer participation and cannot be stored. Operation Management: Complex management activity that includes planning production‚ organizing resources‚ directing operations and personal and monitoring system performance. Productivity: Measure of how well an operations system functions and indicators of the efficiency and competitiveness of a single firm of department. Human Capital: An organizations
Premium Management Computer Manufacturing
Operation Management Definition Paper The purpose of this paper is to describe the importance of operations management to a health care organization. In addition‚ the author of this paper will provide a personal definition of what operations management means and why is important to a healthcare organization. According to the Institute of Operations Management The cost of providing fast‚ reliable health care is always an emotive issue‚ but it has been brought to the fore again via the
Premium Management Organization Strategic management
An OPERATIONS MANAGEMENT Presentation OPERATIONS AND COMPETITIVE ADVANTAGE SBI and ICICI‚ Main Branches‚ Thane (W) Group Members: Name Roll no Pooja Kulkarni 31 Priyata Kurup 32 Reshmi Rajan 33 Pratik Mohite 34 Shweta More 36 Pravin Narwade 39 Manasee Naik 37 Prashant Nandi 38 Subject: OPERATIONS MANAGEMENT. Professor: D.M Marathe. Topic: INTRODUCTION‚ OPERATIONS AND COMPETITIVE ADVANTAGE OF SBI AND ICICI BANKS. Date of Submission: 24th September 2014. Operations Management
Premium Bank Fractional-reserve banking Money
Review core capabilities. Core capabilities are critical issues in operations management. Why are core capabilities an asset? Are there any instances in which a firm’s core capabilities can be a liability rather than an asset? In general‚ core capabilities are an organization’s key ability that sets it aside from competitors. According to Qfinance‚ the definition of core capabilities is a key ability or strength that an organization has acquired that differentiates it from others‚ gives it
Premium Management
BSM311-Operations Management Submission 7th January 2013 Arif Tigadi 1109988 Operations Management Strategy of Tata Motors Word count : 5051 1 BSM311-Operations Management Submission 7th January 2013 Arif Tigadi 1109988 Executive summary: This report discusses the Operation management of India’s leading and the largest automobile manufacturer “Tata Motors”. In today’s business environment Operations management plays an important role in deciding the success of the company .Operations
Premium Tata Motors Tata Nano
Memorial Hospital Bus644: Operations Management Vanessa Washington Khrista Richards June 8‚ 2015 In this assignment I will be discussing the case study in our text on “Memorial Hospital”. I will be looking at the ways the hospital might measure quality. I will also explain the potential costs and failures of quality for Memorial Hospital and discuss how each can be measured. I will be looking at the ideas or techniques from TQM that Janice could use to help Memorial focus on providing
Premium Management Health insurance Hospital
Operations management 1. One of the improvement initiatives that helped to win the Sunderland plant a new model was a four-year programme. It started eight years before the new model was due to start production. Why do you think it takes eight years for initiatives like this to come to fruition? Definition Operations management focuses on carefully managing the processes to produce and distribute products and services to its users. A great deal of focus is on efficiency and effectiveness of
Premium Management Nissan Motors Manufacturing
Recent Trends In Operations Management Ans : Recent trends in Operations Management:- 1. CAD/CAM- CAD/CAM stands for Computer-aided design and Computer-aided manufacturing. It is used in product development to enable manufacturers to design and build their products using computers. The technology that has been developing since the first interactive graphics was developed at MIT in early 1970s. CAD uses computer graphics and software to enable engineers to do most of design activities needed
Premium Numerical control Computer-aided design Manufacturing
Chapter One ~ Operations and Productivity • POLCA (plan‚ organize‚ lead‚ control‚ achieve) • Suppliers → Inputs → Process → Outputs → Consumers (SIPOC) • 3 functions to create goods and service: o Marketing o Production/operations o Finance/accounting • Why Study OM? o Learn how people organize themselves for productive enterprise o Learn how goods/services are produced o Understand what operations managers do o OM is a costly part of an organization • Productivity= Units produced or
Premium Management