Characteristic of services Intangibility Unlike products services cannot be counted‚ measured‚ or felt. It is difficult to explain to the customer what a specific feature in the service will give to the customer. As services are intangible‚ the perceptions of customers regarding the service may differ at any given amount in time. Each customer will have a different perception and experience about the same service. But in a hotel the quality of service is not only dependent on the courteousness
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Operation Bluestar The topic of “Operation Bluestar” is a very controversial issue because of where the Operation took place and all the events that occured. Operation Bluestar‚ was the code name given by the Indian government. It was an operation to evict Sant Jarnail Singh Bhindranwale and his followers from the Golden Temple. The Golden Temple is one of the most sacred places of worship for the Sikh community. It is also one of the oldest Sikh temples around
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5 basic operations performed by computer system Inputting Storing Processing Outputting Controlling The internal structure of a computer looks like above: Input unit: Input unit links the external environment with the computer system. Data and instruction must be entered to the computer before performing any competition. Data or instructions can be entered through input devices eg. Key board‚ or any other input devices. Input unit transferred this data into binary coded in short input unit
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Rental Company) m= 50 | (hour) | a | 2.4 | CVa | 1.000 | p | 72.0 | CVp | 0.333 | a. The average number of SUVs parked = 50cars × (1 – 60%) = 20cars * Utilization = p / ( a × m) = 72.0 / (2.4 × 50) = 60% b. 1) Analysis of process : a. Calculate Utilization b. Calculate Revenue 2) The daily revenue of this company increase from 2‚400 to 2‚640. (Revenue increases about 240) | AS-IS | TO-BE | Variation | a | 2.4 | 2.0 | -0.4 | P | 72.0 | 96.0 |
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6/hour 6 orders x 4 hours = 24 orders Therefore Kristen can fill 24 orders each night. 3. How long will it take her to fill a rush order? A ‘rush’ order will still take 26min as this is how long the operations time is. None of the processes can be eliminated with rush orders therefore the operations time cannot be minimized. 4. How busy (utilization) will she be? With processing 24 orders each night over four hours‚ Kristen will be fully utilized with the time activated equaling the time available
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FINANCIAL ANALYSIS ON TATA CONSULTANCY SERVICES SUBMITTED TO PROF . D.V.RAMANA Debasis Sarangi(77) Dhanya K(78) Dinesh Kumar Mandal(80 TABLE OF CONTENTS 1. Acknowledgments……………………………………………………………….3 2. Executive Summary……………………………………………………………...4 3. Environment Analysis…………………………………………………………...5 4. IT Industry Overview……………………………………………………………6 5. Company Analysis………………………………………………………………10 6. Ratio Analysis…………………………………………………………………...15 Liquidity Ratios…………………………………………………………….15 Efficiency
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University of Phoenix Simulation Review Paper Beryl Powell HCS/405 Instructor: Mr. Watts November 4‚ 2008 To evaluate the development of a hospital one must acknowledge the strength and aspects of the financial operations on a daily basis. A financial consultant must recognize the turnaround time and implement a plan of action to maintain the revenue for the hospital. Also‚ provide the best inputs on the issues of the organization. As a financial consultant for Elijah Health Center all avenues
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Machining Operations In MACHINING‚ the shape‚ size‚ finish and accuracy are obtained by removing the excess material from the workpiece surface. Various surfaces are obtained as an interaction between a workpiece and a cutting tool with the help of a contrivance known as MACHINE TOOL. Prof. S.K. Choudhury‚ Mechanical Engineering Department‚ IIT Kanpur 1 Advantages and Disadvantages of Machining Variety of work materials can be machined. o Most frequently used to cut metals Variety of
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The Order of Operations is not one of the hardest‚ nor is it one of the easiest things that you will have to learn in Algebra and other mathematical classes. To begin in learning the Order of Operations‚ you must follow the steps‚ hence the "order" of the operation. To start off‚ the first step would be to do anything that is inside of grouping symbols ([ ]‚ ( )‚ { }). Next you would have to do powers from the left to the right (9 squared). Following the Order of Operations‚ the next phase of
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Operation Pedestal Operation Pedestal could be described as one of the most important successes for the Allies in World War II. Little celebration is given to it despite having turned the war in Britain’s favour. During the summer of 1942‚ the key position of the British base in Malta‚ the tiny island south of Italy‚ was put under siege. The base enabled the Allies to boycott Axis supply convoys destined for North Africa and prevented the Axis powers from gaining a monopoly of the Mediterranean
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