Questions -- The importance of customer service at Enterprise Rent-A-Car 1. Describe in your own way the simple technique that Enterprise used to find out how satisfied its customers were with their service. The management team at Enterprise Rent-A-Car developed a simple but highly effective way of finding out what keeps customers happy. They created a questionnaire for customers based on two questions: a. How would you rate your last Enterprise experience? This is ranked on a scale from ‘completely
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Electric Cars vs Gasoline Powered Cars Electricity. One word that can rescue the earth from its current demise‚ global warming. Since 1880‚ global warming has increased by 0.8° celsius which may not seem like a substantial increase but it is. According to (NASA 2014) the average weather changes everyday in different countries‚ but this is the entire world’s average temperature. A 1° global change is significant because it takes a colossal amount of heat to warm all the oceans‚ atmosphere‚ and land
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Hybrid cars are better than traditional cars because they are environmentally safe. Sandra Ariskan explains that “Hybrid car will generate much less gasoline combustion and emission of CO2 is therefore significantly minimized ” (Hybrid Car‚ an Effort to Safe the Planet par. 4). Basically Sandra Ariskan is saying that by minimizing the CO2 from the air than your protecting everything that is going extinct and safer for everyone and for the future. This means that the engine that comes with a hybrid
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The traditional use of petrol cars is dominant in the automobile industry. It has become common for cars to be owned and ridden in the world today. This invention has allowed us to easily travel to one place to another and has greatly improved our system of transportation. However‚ we have failed to realize how much damage is being made to the environment by us humans. In an effort to improve the environment‚ we have now become aware of this. As a result‚ we have developed technology to reduce the
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1. Enterprise Rent-A-Car has defined its service much differently than that of the typical national car rental companies. Their idea and technique of personal service‚ by treating the customers like neighbors more so than clients is what makes this company so unique and successful. They are industry leaders in fleet size and market presence. The company’s president‚ Andy Taylor‚ stated in his motto “if you put the customers first they will be satisfied and come back‚ followed by employees who are
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want it to be when it comes to car repair. You have to do everything you can to educate yourself‚ so the next time your car has problems you can fix them. The following article has information that will help you with this. It is important that your car has an emergency kit. Assemble a kit that has tools to change the tires‚ charge the battery and put more gas in the car. Also pack a few blankets‚ some batteries‚ and a good flashlight. Before you deliver your car to the store‚ make sure you have
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Completely to Electric Cars? Everyday gas powered cars destroy the environment and the people that drive these gas guzzlers pay a ton of money to use them. Many people think that gas powered cars are better than electric cars‚ but they do not know the real truth. After you read this paper you will understand why electric cars are better for yourself and the environment; you might even have to buy one! There are many credible sources that prove the benefits of having an electric car and describe the differences
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RESPONSE PAPER N°2‚ ROUSSEAU MARION‚ TD1 President Lyndon B. Johnson’s Remarks at the Signing of the Immigration Bill‚ Liberty Island‚ New York‚ October 3‚ 1968 Today’ society lives in a world of constant changes and progress which evolves through time. However‚ by observing several key moments in History‚ it would be interesting to speak about an evolution related to movements rather than related to the Time. Indeed‚ movements are the reasons human beings expanded on earth‚ discovered various cultures
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Car insurance New York average Quote Moving brings heaps of new troubles‚ particularly on the off chance that you’re moving to another state. In the event that you’re new to the state of New York‚ you need to know each one of the intricate details on vital laws and headings‚ including finding about a car insurance New York normal quote. You may get a little sticker stagger moving to New York as their rates are to some degree higher than the national ordinary. Regardless‚ there are reliably ways
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purposes. At first‚ it prepares the reader for the blame she is to get ("should have considered"). By shifting in tone at this point‚ Johnson also indicates that beyond preparation for blame‚ the mother should also leave behind any waiting "hope." Johnson’s tonal shift indicates that when constructing this dismissal letter he saw two distinct methods for relating the news: the all the more emotionally well disposed approach of definition and the harsher rationale. His decision to use both methods in
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