Short Questions 1. What seven themes emerge from a study of human relations? Describe each one briefly The seven themes are communication‚ self-awareness‚ self-acceptance‚ motivation‚ trust‚ self-disclosure and conflict resolution. Communication is the foundation of the study of human relations. It includes expression of views and emotions via words and body language. Self awareness‚ self acceptance‚ self disclosure and trust are all inter related. They refer to our ability to understand ourselves
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EMPLOYEE RELATIONS Employee relations in hotels and catering is about the management of employment and work relationships between managers and workers and‚ sometimes‚ customers. The employee relations can be briefly divided in some “factors” i.e.: Unionisation Structure Culture Collective bargaining Negotiation Consultation Conflict Management Empowerment Grievance & disciplinary 1.1. Unionisation All employees‚ in every kind of business‚ are united by “unionisations”‚ which are employees’ organisations
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2012. $8.9 trillion USD was the GDP in 2012. The GDP value of China represents 11.77 percent of the world economy‚ reported by the World Bank group. Its unemployment rate is 4.11%‚ which is relatively low for such high populous country. The labor force of China included about 800 million workers in 2012. According to the research‚ at least 130 million of those workers are from relatively poor areas to capital cities and industrial bases to work. Many families of these workers were relied on
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the book Labour Relations in the Global Fast Food Industry (Royle & Towers 2002) and its key findings the product of the authors’ ideological frame of reference? Or is it the product of genuine‚ objective research? Introduction Employment relations is the study of all aspect of work and the interaction between the management and the employees or the employee’s representative such as the Union (Ackers and Wilkinson‚ 2005). The underlying beliefs of employment or labour relations are often implicit
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Task: The National Curriculum According to Directgov (2012)‚ “the National Curriculum is a framework used by all the maintained schools to ensure that teaching and learning is balanced and consistent.” The National Curriculum is thought by many to be complex and unclear. However‚ it is at the heart of the education system in England. This is noted by Baumann et al (1997) and Kyriacou (2009) who document that the basis for the National Curriculum was established in the Education Reform Act 1988; creating
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INDUSTRIAL RELATION AND LABOUR WELFARE In industrial relation and labour welfare the case studies which we play in different role that helps to identify and analysis about the trade union activities that are following in the industries. It shows different aspect such as how a trade union problems would be solved by the top management and the labours‚ in what ways the industries gives important to labour‚ what are all the procedures to be followed to manage the industrial conflicts
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Employee Relations Paired Report Assignment. Trade Unions and Furniture-CO 12/13/2010 By: Raminder Pall: K0904895 Freddie Darlison: K0815445 Executive Summary Research conducted shows that Trade unions in the past provided help and advice on issues and problems at work on behalf of employees affected. However since the 21st century unionship has declined mainly due to evolution of technology and the introduction to the service sector. Women today join more trade unions than men this is
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In Depth: Labor Conditions Do current labor conditions in China effect whether we should open a Chick-fil-a or not? China has faced many pros and cons when dealing with their labor conditions. Labor laws have been in effect since 1994 and have been modified many of times. January 1‚ 2008‚ The Labor Contract Law of the People’s Republic of China‚ established new laws abolishing the system of at-will employment for most full time employees and requires employees with written contracts. These new
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interactions‚ as a means to promote civility and convey their respect. Specific rules of protocol may differ somewhat depending on the nation or culture; however‚ there are certain acts‚ such as referring to a leader by a formal title‚ which are universally understood to be part of maintaining good international relations. A protocol is a rule which guides how an activity should be performed‚ especially in the field of diplomacy. In diplomatic services and governmental fields of endeavor protocols
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INDUSTRIAL RELATIONS PERSPECTIVES UNITARY THEORY Workplace “has one source of authority and one source of loyalty” (Fox 1996: p. 3) - Dunlop (1958) argues that in a unitary theory‚ work organizations are integrated institutions with workers and management working in harmony. - Thus no conflict thesis is a dubious integration. It thrives on assumptions that all workers identify not only with the aims of the enterprise but also with the operating methods (Seifert 1992)
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