24th of March‚ we visited a small restaurant around the corner of Pham Ngoc Thach Street for the purpose of observing the quality and level of customer service this restaurant had. For the sake of adding in another couple of eyes and improving our information findings‚ we had a student who recently graduated in Hotel & Tourism Management and has customer service experience coming with us. After an hour or two‚ we had all of the information which we will use to evaluate their service on a piece
Premium Customer service Customer Coffee
Moment of Truth Aldo is the object that we chose to observe and study their customer service quality. Aldo is a private corporation that owns and operates a worldwide chain of shoe and accessory stores. Based on our observations‚ we felt dissatisfied through its customer service for the following reasons: 1. POOR GREETING. The staffs are not greeted the customers immediately. Although they are busy with others‚ they still can give a smile and quick greeting‚ and tell them they will be attended
Premium Customer service Sales Customer
Judging customers can turn off big spenders ARTICLE : Awadhesh Singh Just as you can’t judge a book by its cover‚ you shouldn’t judge customers by the way they dress‚ speak or act. Years ago‚ a colleague of mine sold stereo equipment at a regional electronics store outside of Tacoma‚ Wash. One night‚ the staff was preparing to lock things up when a scruffy-looking young man entered. He was dressed much more casually than the typical customer: torn jeans‚ a soiled sweatshirt and a ratty
Premium Record label Sales Man
A PROJECT REPORT ON “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI” Submitted to Pt. Ravishankar Shukla University‚ Raipur In the partial fulfillment for the awarded of the degree Bachelor of Business Administration Session 2009 – 2012 Submitted By: VIKASH GAVEL
Premium Bachelor's degree Gratitude Collaboration
2.1 Local Student Attendance Monitoring System. Student Attendance Monitoring System is a gate pass management system with a network-based system that will monitor the presence of the student inside the campus and directly send information to their parents/guardian regarding the absence or the cutting of a class of their child/ward upon checked by the teacher on that day. This system is essential to the elementary and secondary school institution to prevent the cutting classes of the students and
Premium RFID
GENERATION CUSTOMERS WITH A SPECIAL EMPHASIS ON CHANGING BEHAVIORAL TRENDS IN THE MARKET PLACE” SUMMER PROJECT Submitted to RAJAGIRI BUSINESS SCHOOL In Partial Fulfilment of the Requirements for the Award of POST GRADUATE DIPLOMA IN MANAGEMENT (2010-2012) By Ashwin Joseph P10120 RAJAGIRI BUSINESS SCHOOL RAJAGIRI VALLEY P.O KOCHI – 682039 1 DECLARATION I‚ Ashwin Joseph‚ hereby declare that the project report titled “Marketing real estate for the new generation customers with
Premium Real estate
and the reasons why I stopped shopping there is because I was treated with disrespect now being greeted or being ignored‚ I can’t shop at a place where they ignored me and judged me because I am unable to meet their specific standard of the ideal customer. A clear example for me of this is was when I went in to Gucci and I was totally ignored and no one talked to me. I went in there with the total intention of purchasing a wallet and because I was not wearing heels and an expensive bag I was totally
Premium Attention Understanding Talk radio
Meticulous Martin This is an example of a customer profile‚ it is useful when identifying targeted markets‚ and it gives a better understanding of what the consumer enjoys doing and what they are like as individuals which is important when creating communications. All communications should be targeted to their personality. Martin is a 46 year old manager of an organisation that specialises in financial services based in London. The business currently has 30 employees and has clients list totalling
Premium Economics
The Effects of Social Networking upon Society Social networking is a tool used by people all around the world. Its purpose is to promote and aid communication. However‚ this type of technology might be doing more harm than good. It is not only changing how we communicate‚ but how we interact with each other in daily life. Sarah Zay‚ of USA Today‚ stated that “With the rise of websites such as Facebook‚ social networking may be on the verge of replacing traditional personal interactions for the
Premium Communication Facebook Sociology
I noticed that the doors were electric‚ making cart movement accessible as well as walking right on in. I started walking to my left‚ noticing at least one hundred magazines on a sturdy cabinet layout. In front of me was the customer service department‚ providing customers with their assistance. As I continued‚ I recognized that there was no music playing within the grocery store. A coin machine held fort near the floral department. Heading now to the back of the store I heard an intercom providing
Premium Customer Customer service Grocery store