HM 211 Study Guide One CHAPTER ONE Hospitality: comes from French word “hospice” and Latin word “hospitium” Pineapple legend: sea captains arriving home brought fruit back; sign of safe return Pineapple tradition: symbol of welcome‚ friendship‚ and hospitality; recognizes for concept of SERVICE Origins of hospitality: -Summarians: after becoming farmers‚ they began writing‚ inventing money‚ creating pottery‚ making tools‚ producing beer -taverns provided places for locals to
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interviewing some staff that also working in the property‚ the effects that influence the staff‚ the customer and the management itself‚ then consider few points of recommendation and conclusion about the issue. There is always a major issues in a hospitality industry‚ because in a property such as hotel or resort‚ there are a huge range of department such as housekeeping‚ food and beverages and front office‚ each department has their own function to aim and achieve a same goal which is maintain the brand
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Chapter 5:Communicating Electronically: Electronic Mail Communication Electronic Mail Communication Pages 76 to 82 . Updated on: . Advantages of Email Guidelines for Preparing Email Messages Effective Use of Email Instant Messaging Email and the Law MORE INFO ss EXPAND ALL COLLAPSE ALL Objective 2: Discuss the effective use of email and instant messaging in business communication. A vital factor in successful global business and economic development is the effective use
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Information has never been as easily and quickly available as it is today. The airwaves are filled with all sorts of news which can be accessed at the touch of a button twenty-hours a day. This has provided a greater choice for the consumers. However‚ even just as we are getting used to it‚ more is on the way. Technological advances‚ like the digital television and the Internet‚ promise to take the quantity and speed of the news one stage further. These news services on the Internet offer consumers
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Now at present ‚ I see myself in a new world. Where before I was destroying my life with full of sorrows and suffering as a refugee in the camp because I couldn’t deal with life on life’s terms. I didn’t care about myself and the people who are suffering there without food ‚ clothing‚ shelter and immediate need of medical facility. I was totally lost. I had no aspirations and no hope to survive. I could not see that my life will change.But when I came to USA I am free of all the things that were
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“A STUDY ON WOMEN’S BUYING BEHAVIOUR AND BRAND LOYALTY TOWARDS SKINCARE PRODUCTS” 1. Name : 2.Age in Years : (Please Tick your age group) 18-20 21-25 26-30 31-35 36-40 41 and older 3.Marital Status: (Please √) Unmarried Married 4.Educational Qualification Less than SSC SSC/HSC Graduation Post Graduation 5.Occupation:
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THE DISADVANTAGES OF USING FACEBOOK (FACEBOOK IS EVIL) 1) Threat of viruses! Facebook is filled with thousands of daily users from around the globe and there is no surprise if you discover a number of viruses storming through most of the pages. There is no surprise to believe that Facebook involves several hackers who actually steal other peoples account. Regular Facebook users can tell you how they notice suspicious activity occurring while they are not logged in. The reason how this occurs is
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MANAGEMENT IN THE HOSPITALITY INDUSTRY ‚ By: Saunders‚ Ian W.‚ Graham‚ Mary Ann‚ Total Quality Management‚ 09544127‚ 1992‚ Vol. 3‚ Issue 3 Database: Academic Search Premier TOTAL QUALITY MANAGEMENT IN THE HOSPITALITY INDUSTRY Abstract Total quality management (TQM) has achieved notable success as a philosophy of management in manufacturing industry. This paper examines the differences between the manufacturing situation and that of service industry in general and the hospitality industry in particular
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target for energy development.[Hydro-fracking is different from conventional natural gas drilling because it uses a lot more water (billions of gallons). There’s an increased potential for toxicity and long term impacts in hydro-fracking as well. It also has several environemental impacts‚ including habitat disturbance and water contamination. These are all new components‚ which differ from the original horizontal drilling of gas. These new factors‚ emerging from hyrdro-fracking‚ has been an on going
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Hartman Mrs. Blythe 10/17/11 Essay #2 The Positive and Negative Effects of Music on the Internet Technology has taken over every aspect of everyday life. It’s hard to image life without using some form of technology. The most dominating form of technology has to be the internet. The internet gives users access to new and improved ideas from around the world such as news‚ gadgets‚ and music. Music thrives on the internet and it’s impact can be seen as either a good thing or a bad thing
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