Emotional intelligence gives us the ability to withdraw our own emotions from a situation to make a strategic decision for the benefit of a patient. According to Daniel Goleman (1998)‚ Emotional Intelligence is "the capacity for recognizing our own feelings and those of others‚ for motivating ourselves‚ and for managing emotions well in ourselves and in our relationships. Leadership influences the behaviors‚ attitudes and thought of others. Effective leaders help others around
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reflecting the concept he doesn’t wish to upset “the apple cart”. The client is fearful the relationship will change within the work setting as he may no longer be an equal‚ as he would have to take a more senior role‚ this impacting greater on his feeling of wanting to be liked and accepted. On a personal level he is afraid to ask his girlfriend to marry him as he may be put in a situation
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Assertiveness (or assertive behavior) is the ability to express one’s feelings‚ opinions‚ beliefs and needs directly‚ openly and honestly‚ assert one’s rights whilst respecting the feelings and rights of another (Lloyd‚ 1998). Assertiveness is a form of communication in which needs or wishes are stated clearly with respect for oneself and the other person in the interaction. Assertive communication is distinguished from passive communication (in which needs or wishes go unstated) and aggressive
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The Role OF EI In The Assignment Workplace The question that I have chosen to answer was “managing feelings and social perceptiveness are keys to success in the workplace”. Emotions are important because they have effects on the way employees behave and perform at work. The negative emotions that can be produced when‚ for example‚ a grievance is badly handled‚ a poorly designed promotion procedure is implemented‚ or a manager who lacks social skills is appointed‚ can deeply affect an employee’s
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Roles of Servicescape A servicescape is not a passive setting it plays an important role in service transactions. An evaluation of the roles they have in service encounters will reveal how important it is to design an appropriate servicescape .A servicescape plays four important roles. Package Servicescapes ’package’ the service offer and communicate an image to the customers of what they are going to get. Appropriate servicescaping is a sure shot way to create an image that the service provider
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everybody is happy. In a normal society one might believe this is impossible to achieve; in the story‚ Brave New World it has been successfully achieved. Pain‚ jealousy‚ and negative emotions are things that people in this society do not have to worry about. Everybody in the World State is happy‚ because of Soma‚ there are no negative emotions‚ and because there is no individuality. Soma makes people feel happy. In the novel it states‚ “The warm‚ the richly coloured‚ the infinitely friendly world of
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warm bath before sleeping. Reading a book or listening to music before bedtime also helps me. Another great way I cope with stress is to write. I write everything I’m feeling into a notebook or even in the notes on my phone so that it isn’t stuck in my mind‚ making matters worse. A lot of people don’t like to express their feelings to other people. That is why I feel that writing is a great way to “get things off your chest” without having to actually speak to anybody about it. I asked my mom how
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The Zen of Folding Laundry and Other Thoughts on Happiness I hate folding laundry. So‚ when I recently had to fold some laundry‚ I was feeling impatient and irritated. The laundry wasn’t going to fold itself‚ and I was running out of clothes. Despite my internal protests‚ it would have to get done. I figured it would only take a few minutes and then I could get back to the more enjoyable parts of my day. Then it hit me. I was resisting folding the laundry. The whole time I was rolling socks
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of the Receiver of Memory. The Receiver of Memory holds all the memories‚ so that the members of the society don’t have to feel pain‚ or happiness. The Giver‚ the old Receiver of Memory‚ and Jonas can have feelings since they have memories. The Sameness portrayed in the novel would be a negative way of life because it would eliminate choice‚ there would be a lack of individuality‚
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1. Year 3 – Advanced Diploma in Psychotherapeutic counselling MODULE 4 “WHAT WILL A THERAPIST NEED TO CONSIDER WHEN PLANNING THE TREATMENT OF A DEPRESSED CLIENT?” USE THE CASE STUDY IN THE MODULE TO DEVELOP A PLAN OF TREATMENT FOR THE CLIENT AND EXPLAIN YOUR GOALS AT EACH STAGE (2‚942 words) | | |Name : Susana Perrin | |Course :
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