MOBBING AND BULLYING IN THE WORKPLACE Barbara Byrd‚ Ph.D.* Deborah Mailander‚ J.D.** Helen Moss *** Introduction Over the past 15 years in the U.S. and Canada‚ the phenomena of workplace bullying and mobbing (bullying by a group rather than an individual) have been widely discussed and debated. There is a growing consensus among lay people and scholars on the definition of workplace bullying‚ its causes‚ and its effects on individuals as well as on the workplace itself. At the same time
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Current Issue: Bullying in the Workplace Article: “Bullies Can Make Workplace Intolerable” by Marlene Habib; The Globe and Mail Bullying in the workplace is both a current and critical issue that has only recently begun to be given the serious attention it deserves. This paper will address the issue of bullying in the workplace through various avenues. An analysis of the issue will include: a definition of workplace bullying‚ typical behaviours associated with bullying‚ profiles of both the
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Fineman Et al (2010) defined emotions in the workplace as an external presentation of our personal experiences‚ meaning feelings are internal but emotions on the other side‚ can be intentionally influenced. Service organisations‚ even more than ordinary organisation‚ have to deal with a great deal of communication‚ with customers‚ suppliers and staff. For a long time ‚ communication was seen as mainly verbal but an undeniable amount relied in non-verbal and this is the product of emotions. To understand
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Workplace stress The Health and Safety Executive (HSE) defines workplace stress as “the process that arises where work demands of various types and combinations exceed the person’s capacity and capability to cope.” This can lead to sickness‚ absences and high levels of staff turnover within a business: results which are positive for neither the staff nor the company. However‚ despite claiming that stress at work is widespread throughout the UK‚ the HSE (2010) also offers strategies designed to
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Negative Impacts of Drastic Minimum Salary Rise to Indonesia Economy In late 2012‚ minimum worker salary for 2013 has become an important and concerning issue. This was caused by drastic increase set by the local governments across Indonesia. In Jakarta‚ for instance‚ wages have increased by 44% compared to last year. The Bogor government also has implemented strong increases‚ where the minimum wage climbs up 70% from 2012. Although the rise is intended to improve welfare of workers and enhance
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this paper is to explain exactly what mentoring is and how it successful works within the workplace environment. Using support from various scholarly articles‚ I was able to discuss define the concept of mentoring and how it relates within the workplace setting. Using this concept‚ I establish the role of the mentor and mentee in regards to the mentor relationship‚ and explain how their roles have an impact on the outcome of the relationships itself. Within this paper you are introduced to the dynamics
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HR articles: Workplace culture Workplace culture is often hard to describe‚ because it means something different in every organisation and many times employees feel it’s ‘just the way things are’. But so often it can define a company and when it’s not working well‚ everyone knows about it. Below are some blog posts on what culture in the workplace is and how to positively cultivate it throughout your business. The happier an employee is at work‚ the more productive they are. It’s never too late to
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War is presented as having both a damaging and reparative impact on relationships. With reference to ‘The Song of Achilles’ and ‘Half of a Yellow Sun’‚ to what extent do you agree with this view? Introduction here. One could initially argue that Miller utilises the first person narration of Patroclus in The Song of Achilles‚ to create a romanticised narrative of the relationship between him and “god-born […] soft as the delicate of velvet petals […] golden haired” Achilles. This provides for an
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* not listening to or collecting information from customers A customer’s requirement/need is the most important factor in the customer service chain‚ to be providing excellence in customer service you need to ensure that the customer in 100% satisfied with the products on offer and make sure it meets their requirements. By not listen and or collecting information from customers or potential customers you will not be up to date with changes and even the basic needs and wants of your customer network
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set of values is sent to everyone around you and your workplace‚ both on and off the job. Also‚ your attitude is a direct reflection of who you are. Moreover‚ the way you treat your staff and co-workers is a mirror reflection of your level of professionalism. Another major example would be what you say about your company‚
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