Marketing & Negotiation Intercultural Negotiation Professor Fathi TLATLI‚ President Global Customer Solutions & Innovation‚ DHL Professor Manoëlla WILBAUT‚ Global Commercial Developments Director‚ DHL ICHEC‚ Year 2012 - 2013 Topics on the agenda I. Key principles to respect during the whole negotiation process II. The negotiation phases – prepare‚ start‚ conduct‚ conclude and follow up with international negotiation examples Intercultural Marketing & Negotiation / ICHEC /
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twenty-three years‚ he holds a lot of negotiation experience. Edward feels that although official training is always provided‚ he has mostly learned from experience. (personal communication‚ October 26‚ 2011) Perspective Description of Negotiation Process When asked to describe the negotiation process from his perspective‚ it was discovered that his description resembled Greenhalgh’s seven phases of negotiation. (Greenhalgh‚ 2001) Greenhalgh’s seven phases of negotiation include preparation‚ relationship
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Running Head: MULTIPARTY NEGOTIATIONS‚ TRUST / REPUTATION Multiparty Negotiations‚ Trust / Reputation Mark Langsam Negotiation and Conflict Resolution (BUS 526) Dr. Paul Jaikaran 03/11/2011 Abstract In this paper I will explain how I would develop and effective negotiating team to work on multiparty negotiations. I will outline the actions I would take and explain why these would be effective. Additionally‚ I will describe
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Culture is a major element of international business negotiations. It is often compared to an iceberg; there is more to it than meets the eye. These hidden elements‚ if not understood‚ can make or break an international business transaction. It is thus important to be aware of cultural influences on negotiations. The increasing interdependence between nations‚ businesses and people has brought the importance of national cultures to the forefront. Culture is defined as the socially transmitted behaviour
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INSTITUTIONAL DYNAMICS AND THE NEGOTIATION PROCESS: COMPARING INDIA AND CHINA Rajesh Kumar The Aarhus School of Business‚ Denmark Verner Worm Copenhagen Business School‚ Denmark This paper develops the argument for analyzing negotiations from an institutional perspective. A major theme of the argument being advanced in this paper is that the institutional perspective provides a more comprehensive understanding of the negotiation process in its entirety. The negotiation process can be broken down
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Negotiation Process 1. Preparation and Planning Before the start of negotiation‚ you must be aware the history of conflict leading to the negotiation‚ the people involves and their perception of conflict and the expectation of negotiations. You also want to prepare an assessment of what you think the other party’s goal. Once you have gathered your info‚ use it to develop a strategy. 2. Definition of Ground Rules Once the planning and strategy is developed‚ you are ready to begin defining the
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Negotiation is the most frequently used means of resolving conflicts between organizations. Particularly in international industrial marketing‚ when “big-ticket” and/or high technology products are involved‚ sales are most often negotiated. The General Medical MRI Negotiation Simulation (GM/MRI) has been developed specifically to provide a context for experiential learning and practical discussion of international business negotiations. JAPANESE NEGOTIATION STYLE INSTRUCTIONS The simulation becomes
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Japanese Negotiation When Japanese companies negotiatie‚ there are barriers in their cultural understanding. Conversely‚ when the negotiations are with someone who have really different cultural background‚ cultural misunderstanding certainly exist. To understand the Japanese negotiation style‚ some knowledge of Japanese cultural tradition is necessary. Japanese society is ethnically homogenous and high-context. Order and harmony are highly respected and regarded as prime virtues of the society
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Negotiation Journal 1. What were your top 3 learning’s gained from the class? 2. What did you learn about yourself in the negotiation exercises? 3. What tactics were useful in the negotiation exercises? For you and the other party? 4. How did preparation affect the outcome of the negotiation exercises? 5. What was the impact of hearing other solutions on your own level of satisfaction? Did you feel better or worse about your negotiation? Why? 6. What did you learn from the
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decision has the coverage‚ goodwill and support it needs to serve the needs of all concerned and the organization as a whole. Conflict can be either functional (constructive) or of dysfunctional (destructive)‚ depending on whether or not the negotiation process is focused clearly on solving problems or distracted by a selfish investment in
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