The Ultimate Question 2.0 The book Ultimate Questions 2.0 by Fred Reichheld covers a very important topic about measuring customer satisfaction that has helped many big businesses such as Apple‚ Intuit‚ Enterprise rent a car‚ Phillips‚ etc over the years and still is helping many other businesses around the world. Profitability is essential to all businesses but in this book the author does a great job of describing the difference between good profit and bad profit. From the analysis of good
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of the Meyers Briggs Personality Inventory survey. This survey allowed me to discover more of my personality traits and the ISTJ personality type describes my traits. The ISTJ personality is seen as being “ quiet‚ serious earn success by thoroughness and dependability. Practical‚ realistic‚ and responsible. Decide what should be done and work toward it‚ regardless of distractions… Value tradition and loyalty.” (Meyers Briggs Personality Inventory survey) This inventory reflected my personality‚
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Journal of Economic Perspectives—Volume 19‚ Number 3—Summer 2005—Pages 19 – 42 Eight Questions about Corruption Jakob Svensson S ome years ago I interviewed the chief executive officer of a successful Thai manufacturing firm as part of a pilot survey project. While trying to figure out a good way to quantify the firm’s experience with government regulations and corruption in the foreign trade sector‚ the CEO exclaimed: “I hope to be reborn as a custom official.” When a well-paid CEO wishes
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Windshield Survey of Granada Hills Boundaries: Granada Hills is populated by 51‚000 people (Sperling ’s Best Places‚ 2012). The borders include Devonshire Ave on the south‚ LA City limits/county line on the north. The east border includes the 405 and interstate 5 freeways. Opposite to that is the Aliso Canyon border on the west. Neighboring cities include North Hills‚ Northridge‚ Mission Hills‚ and Porter Ranch. Housing and zoning: I mainly observed single family track homes‚ one story
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A Survey of Information Technologies in Logistics Management Anil Gurung University of Texas at Arlington Department of Information Systems and Operations Management‚ College of Business Administration Office: Room 630 Business Building Box 19437 701 S West St. Arlington‚ Texas 76019-0437 Voice: 817.272.3528 Email: gurung@uta.edu ABSTRACT This paper analyzes the impact of information technologies (IT) on logistics by conducting a survey of literatures on academic logistics journals and practitioner
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INTERVIEW QUESTIONS Sir/ Ma’am: We‚ Keith Brenda Cubacub‚ Gillian Gines‚ Abner Osorno‚ April Dianne Sicat‚ Jude Tolentino and Norelyn Villaruel‚ second year BSBA Internal Auditing students would like to request for an interview with you regarding the use of Bilingual Education (English and Filipino) System in accounting courses. This is intended for our research class under Ms. Richelle Rivera‚ Faculty‚ English Department. Here are some of our questions: 1. What medium of instruction do you
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1.1Customer Satisfaction What is customer satisfaction? Customer satisfaction refers to how satisfied customers are with the products or services they receive from a particular agency. The level of satisfaction is determined not only by the quality and type of customer experience but also by the customer’s expectations. A customer may be defined as someone who: •Has a direct relationship with‚ or is directly affected by your agency and •Receives or relies on one or more of your agency’s services
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[pic] CII Institute of Logistics PGDSCM & Certificate Programs Assignment II – July-Dec 2009 MARKETING MANAGEMENT Time : Three Hours Marks : 100 Part A Answer all questions (20 x 1 = 20 Marks) 1. Which of the following is not a participant in consumer buying process? a) Initiators b) Influencers c) Users d) Approvers 2. Which of the following is true about Pure Competition? a) Large number of sellers selling heterogeneous products
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Case: Shouldice Questions for Discussion 1. What is the bundle of benefits purchased by the consumer? In other words‚ what is the Shouldice value proposition? In what ways is Shouldice’s offering different from other hospitals? 2. What is the target group of customers‚ and what do they have in common apart from a hernia? 3. How are the benefits delivered to those customers—how does the production process work? You might like to think of this as a factory with people as the work in process
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SURVEY QUESTIONER Name: ______________________________ Age: ______ Civil Status: ________ Work position: ______________ Days of work: _______ No. of hours: ________ Shift: : AM PM Strongly Agree Agree Disagree Strongly Disagree A. Employees record
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