BA361: Cross-Cultural Business Communication Fall 2012; CRN 11688 Lillis 255 Instructor: Kay Westerfield Office: 194 Esslinger Wing A (entrance next to MacCourt) Office hours: TUES 3:00-4:30‚ WED 12:00-1:30‚ and by appointment Email: kwesterf@uoregon.edu Office phone: 541-346-1094 _________________________________________________________________________________________ Course Materials (Note the 5th edition of textbook.) Intercultural Communication in the Global Workplace. 2010. 5th edition
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University of Phoenix Material Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. a. Access the Business Around the World information by using the url: http://www.mhhe.com/business/buscom/bcommonline/. b. Click on the map on the lower left corner of the page. Select three regions of the world to research by clicking on the map. Select one country from each of the three regions you selected to research
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Cross Cultural Communication Process Communication is the act of transmitting messages‚ including information about the nature of the relationship‚ to another person who interprets these messages and gives them the meaning. Both the sender and the receiver of the message play an active role in the process. Successful communication requires not only that the message is transmitted but also understood. For this understanding to occur‚ the sender and receiver must share a vast amount of common information
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Effective cross-cultural communication is one of the most important issues dealt with in business‚ particularly when a firm operates at an international level. Communication is a process with three key elements‚ which includes a source‚ an audience‚ and a channel. Communication derived from businesses will have listeners that include‚ but are not limited to customers‚ employees‚ suppliers‚ and the community (Caddy et al.). These listeners contribute to the success of a firm‚ which is why there is
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Cultural dimensions in Media PEPSI COLA 1. Introduction to cross-cultural advertising Cross cultural advertising means more than translation. The language‚ style‚ colors‚ numbers and symbols of advertising are all important factors to be considered. To outsource cross cultural marketing to a professional located in the intended target market
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Cross-Cultural Interactions with Others Gina McDillon – Kitakis PSYC 870 Professor Jean Johnson December 1‚ 2010 Social workers‚ psychologists and educators alike‚ have a responsibility to develop cultural competencies. This implies a commitment to creating an environment of mutual understanding. “Cultural competence refers to the process by which individuals and systems respond respectfully and effectively to people of all cultures‚ languages‚ classes‚ races‚ ethnic backgrounds
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Introduction Cross cultural communication becomes an essential element in the organization because of the increase and interest in globalization and the diversity in the work environments. The employees in the company will be separated into diverse groups and sub-groups‚ those groups will have their own verbal and non-verbal communication styles which may create disagreement or conflict within the organization‚ especially in the multinational company. Objectives of the game The major goals of
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University of Phoenix Material Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. a. Access the Business Around the World information by using the url: http://www.mhhe.com/business/buscom/bcommonline/. b. Click on the map on the lower left corner of the page. Select three regions of the world to research by clicking on the map. Select one country from each of the three regions you selected to research. The Web site
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PAVITHRAN NAIR KERUPAGARAN 71120008 MS. PRATHEEPA AP O C RAJARATNAM TMA 1 P akistan was established in 1947‚ following a partition from India. Though Pakistan was influenced by many empires and invading cultures‚ it protects its cultures and reinvents itself as a Muslim nation. Understanding the culture fully before undertaking any business is vital. Any ignorance of culture of certain country can offend business clients‚ their employees and halt overall product & services offered
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Cross Cultural Communication | Country | Preferred communication style | Non-verbal communication practices | Business communication norms | Strategies to increase cross-cultural communication | Brazil | Face- to-FaceRelationship OrientedPortuguese (1st) English (2nd) Spanish (3rd) | Less Personal spaceTouch is usedCustomary to give a gift at first meeting | Meetings usually start lateBetter to remain formalTechnical data should be metricPace of negotiation is much slower compared to the US
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