Netflix: Strategic Analysis Strategy I – Winter 2012 Basic Information & Assessment of Strategy Netflix is a U.S provider of on-demand Internet streaming media. Launched in1997‚ it originally offered DVD rental on a pay-per-use basis. In 1999‚ the company moved to a subscriptionbased model. In January 2008‚ Netflix began offering unlimited steaming content. Initial approach aimed to position the company as a low-cost video rental service competing with the brick and mortar stores and movie
Premium Strategic management First-mover advantage
industry without any sign of it to be regained. This happens because of pricing and the medium in which that can be rented‚ sold or watched. These alternatives to rental are purchasing movie through retailers‚ renting through vending machine kiosks‚ Netflix ( movie delivered or streamed)‚ cable subscription movie channels‚ pay-per-view and video on demand (VOD)‚ internet movie and TV content providers (ITunes‚ Hulu.com‚ etc)‚ and pirated files or films. These forces have all played a strong role in phasing
Premium Renting Rental shop
NETFLIX INC FORMReport) 10-K (Annual Filed 02/01/13 for the Period Ending 12/31/12 Address 100 WINCHESTER CIRCLE . LOS GATOS‚ CA 95032 408-540-3700 0001065280 NFLX 7841 - Video Tape Rental Broadcasting & Cable TV Services 12/31 Telephone CIK Symbol SIC Code Industry Sector Fiscal Year http://www.edgar-online.com © Copyright 2013‚ EDGAR Online‚ Inc. All Rights Reserved. Distribution and use of this document restricted under EDGAR Online‚ Inc. Terms of Use. Table of Contents UNITED
Premium Business model Internet television Streaming media
order to get the project rolling. During the initial planning stages of Netflix‚ only a few video stores carried DVDs. This was one of the huge keys to its success. DVDs were still fairly a new concept for many individuals and store owners. Because of their lightweight and compact size‚ Netflix capitalized on this and strategized on how to ship DVDs by mail at a fraction of the cost it would take to ship bulky videotapes. Netflix “experimented with more than 200 mailing packages before finding one
Premium Renting Rental shop Blu-ray Disc
9-11) Overall‚ the historical financial statements of Netflix are characteristic of a company entering its growth stage. Revenues have grown at a rapid pace over the past five years‚ increasing from $996 million in FY 2006 to $1.6 billion in FY 2009. Assets have increased slightly over the same time period‚ to $663 million. Netflix is currently growing at a more rapid pace than it has in the company’s history‚ which dates back to 1997. Netflix appears like a company that has figured out its business
Premium Balance sheet Financial ratio Revenue
Assignment 1 Netflix is a internet based DVD rental service that starts the exchange process by offering subscriptions to its services to the public. The consumer subscribes at a monthly fee giving them access to a 60‚000 DVD library. Once a customer has paid their monthly fee they can have a predetermined amount of DVDs sent to their house. After the consumer has finished with their DVD selection they have the option of returning it for another with never accruing any late fees. Netflix would be categorized
Premium Marketing
April 2011 Abstrac t —Cus tomer re lationship management (CRM) has the potential for achieving succe ss and growth for organizations in the nowadays environment of extensive competition and rapid technological developmen t. CRM enables organizations to know their customers better and to build sustainable relationships with them. However‚ CRM is considered as buzzword and it is not understood well. The main components of CRM are people‚ technology‚ and processes. This paper provides
Premium Customer relationship management Process management Business process reengineering
Netflix launched its website in April of 1998‚ offering customers online rentals and sales of DVDs. Netflix experienced rapid growth; revenues grew from USD 1.4 million in 1998 to USD 152.8 million in 2002. Netflix’s strong record of executing on its core principals – value‚ convenience and selection – enabled the company to win subscribers at a much faster rate than directly competing online services. After Netflix had its first positive cash flow in the fourth quarter of 2001; Company’s management
Premium Initial public offering Underwriting
Technologies at Maruti Suzuki 4 Level of CRM 3.0 5 3.1 Data base 5 3.2. Direct marketing-Data analysis 6 3.3 Cross-selling of various value added services 6 3.4 4.0 Analytical CRM Customer Retention for Service at dealers‚ satisfaction‚ thereby‚ sales retention for the future 7 Operational CRM 8 4.1 Campaign management for promoting the special offers 10 4.2 SX4 Pre-launch Campaign management on MSD CRM 4.0 10 4.3 Insights for Dealer
Premium Customer relationship management Marketing
AO 02006 BRO CRM 11-03-2002 12:54 Pagina 1 CUSTOMER RELATIONSHIP MANAGEMENT WHITE PAPER AO 02006 BRO CRM 11-03-2002 12:55 Pagina 2 Customer Relationship Management Executive summary Customer Relationship Management (CRM) is a business philosophy which provides a vision for the way your company wants to deal with your customers. To deliver that vision‚ you need a CRM strategy which gives shape to your sales‚ marketing‚ customer service and data analysis activities
Premium Customer relationship management Customer service