ANALYTICAL CRM HOMEWORK 3 By RAKHI LADDAR (UIN: 622003139) Initially a connection is established. To perform the task of performing data mining through excel first a connection needs to be established to sql server. Server used is infodata.tamu.edu. Classification- Builds a model that describes the class (target) attribute as a function of input attributes. The outcome is a decision tree or a neural network or a logistics regression. Below a series of screen shots‚ using classification
Premium Decision tree High school Decision theory
References: Microsoft Dynamics ’ CRM‚ United States. Customer Service. © 2011 Microsoft Corporation. http://crm.dynamics.com/en-us/customer-service Xu‚ Mark and Walton‚ John. Gaining customer knowledge through analytical CRM. Wembley‚ UK. Publication year/date 2005. Pages 955-971. Copyright Emerald Group Publishing‚ Limited 2005. ProQuest Document ID 234907614 Patterson‚ Dan. Managing
Premium Customer relationship management Computer software Customer
NETFLIX By Roxanne Meyer Netflix is an American provider and the world’s leading internet subscription service of on-demand streaming media in the United States‚ Canada‚ Latin America‚ the Caribbean‚ United Kingdom and Ireland and flat rate DVD-by-mail in the United States. Netflix members can instantly watch unlimited films and TV episodes streamed over the internet to more than 700 devices for about $7.99 a month. With regards to increasing the influence of the Netflix brand‚ expansion into
Premium Renting Rental shop Film
almost destroyed the company Netflix suffered a blow when in September of 2011 they tried to divide their business into two divisions. They created one division for DVD’s‚ Qwikster‚ and another for streaming videos. Along with this split in the company there would also be an increase in monthly fees. Once the plan was announced Netflix lost over 805‚000 subscribers and the stock dropped by more than 50%. Hastings‚ the founder and chief executive officer of Netflix‚ believed that DVD rentals will
Premium Streaming media Business model Internet television
Company Overview The idea behind Netflix‚ the most popular provider of online and by-mail rental services‚ came from an unsatisfied‚ embarrassed customer. Reed Hastings‚ founder and current CEO of Netflix‚ was charged 40$ as a late fee because he returned the movie Appolo13 six weeks late (Zarafshar‚ 2013). This made him think creatively about an idea to transform the movie rental model into a more innovative business. In 1997‚ Hastings and Randolph started Netflix which was a DVD rental-by-mail business
Premium Streaming media Renting Internet television
Entrepreneurship Case Netflix The elements of the exchange process as they occur between Netflix and its customers. Netflix sends DVDs of your choosing in a Netflix envelope‚ along with return-addressed prestamped envelopes. After viewing the DVDs‚ the customer simply mails them back to Netflix in the supplied packaging. I think the marketing management philosophy Netflix subscribe to is Sales Orientation. Netflix is tryin to get everyone in the world to save on goin to the movies and renting from
Premium A Great Way to Care Renting Marketing
Introduction In the recent years‚ Netflix has become a powerhouse in the online DVD rental and online streaming industry. They provide fast delivery of their DVDs and have thousands titles readily available to stream instantly. Being the first in both industries to grant access to the monthly subscription business model‚ they have been able to stay ahead of the competition and seek complete dominance over the competitors. But as with all companies they are currently facing a dilemma‚ which might
Premium Streaming media Renting Television program
Netflix‚ Inc. Case October 2‚ 2011 1. Netflix‚ Inc. has several competitive advantages in the movie rental business. * The strongest advantage they have would be the comprehensive library of titles that they are able to offer to their customers. They have developed a strong relationship with top studios and distributors to enable them to offer a broad selection. Netflix’s is constantly adding new releases and carrying numerous copies of the popular titles. * High levels of customer
Premium Inventory Renting Inventory turnover
the lost revenue. Also‚ with the Netflix lawsuit‚ they will lose not only money for lawyer’s fees and such‚ but also their patent rights to the business model. This costs more money and gives the public the image that Blockbuster steals other business’s ideas. Lastly‚ while the online service works for Netflix‚ it has not worked for Blockbuster. They are still losing money‚ more than predicted actually‚ and they have no where near the amount of subscribers that Netflix has. I think the only way Blockbuster
Premium Renting
Early & Middle Ages Sept 19/13 After the collapse of the roman empire The fall of western rome (400-500) & Rise of christianity (600-1400) -following a series of dictatorships -withdrawal of community involvement in polis -muslim and christianity emerge as threats to power christianity emerged as a threat to the polis introduced a belief system that said god is more important than the state Islam and Christianity a threat? Power greater than the polis - a spiritual monopoly
Premium Sociology Witchcraft