"Netflix customer value proposition" Essays and Research Papers

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    Netflix: A Case Analysis

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    An Overview of Netflix Netflix offers a variety of product services to its customers. The company offers traditional DVD rental by mail‚ instant streaming of DVD content through home PCS‚ and streaming on Netflix-ready devices that could be hooked up to one’s TV. Netflix has a subscription based model‚ which allows customers to utilize their products/services through a per month fee rather than a pay as you go rate. Although the company offers eight different subscription packages‚ it derives its

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    11/11/12 MKT 209 Product #1 – Netflix streaming video Netflix is a company that provides streaming movies and television shows to customers. It has two ways to provide the content it offers. One option is DVDs through the mail. Another option is its streaming service. It has become very popular due to increases in technology for the home user. This paper will focus on the streaming product of Netflix. The streaming video service for Netflix is in its growth stage. The streaming service

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    Opportunities for Netflix With the fast pace advancement in technology‚ Netflix can easily source for the technology and infrastructure to provide VOD services to its customers. Moreover‚ Netflix can review on the current competitors in the VOD market to have a safer measure before entering into the market. Since Netflix already have an infrastructure for online customers‚ and that is their point of contact with customers‚ they could be at an advantage to change their business model

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    Netflix vs. Redbox

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    draft of Netflix vs. Redbox Netflix Strengths Netflix provides a subscription-style e-commerce service. Customers only need to sign up and pay $13.95-39.95 a month to borrow as many as 2-9 movies at a time with no monthly limit. If customers quickly watch the DVD and send them back‚ the monthly fee pays for quite a few movies. The relatively low monthly fee enables Netflix to compete with Blockbuster and other brick-and-mortar video rental business. Meanwhile‚ Netflix might keep the customers who

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    Netflix Case Study

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    Your analysis is spot on. It is essential that Netflix rethink their business model this year. Netflix’ greatest asset is also its’ greatest weakness. Netflix has an impressive collection of DVDs accumulated over the years. As the party moves away from DVDs and onto the net‚ they will lose their built-in advantage. As iTunes‚ and possibly other online competitors‚ fills in their catalog‚ there will be shift to online distribution. Netflix’ titles will be in an older static non-HD technology‚ where

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    Netflix Case Study

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    where pay-per-view programming merges with Internet downloading. Netflix‚ an online subscription-based DVD rental company‚ entered the video industry with disruptive technology of offering online video rental while the incumbent competitors like Blockbuster were offering retail rentals. The incumbent competitors eventually followed Netflix’s direction when their core competencies were sabotaged by Netflix’s strategy. Moreover‚ Netflix was a technological leader that invested in new technologies like

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    Netflix Case Study

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    distribution and prices. Rivalry among Competing Sellers There are very few competitors in the movie rental industry of which consist of Netflix‚ Blockbuster‚ and small businesses. These few control overall market share of the industry. The main competition is between Netflix and Blockbuster. Blockbuster is currently the leader in movie rentals until Netflix introduced their DVDs by mail program and subscription based business model. Buyers Buyers have limited powers and options. An avid movie

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    Netflix Information System

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    that Netflix uses to run their business are proprietary software – in other words‚ most of its technology was built in-house. Since Netflix technology was built in-house‚ the company can be private about sharing the exact details about how exactly their technology works (McGregor 2005). The essential systems that Netflix uses are the following: supply chain management systems and customer relationships management systems. Customer Relationship Management Systems Netflix uses customer relationship

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    Randolph‚ previous coworker at Pure Software‚ to create Netflix in 1997. The following year the website was launch with an online version of pay-per-rental model ($4.00 per rental plus $2.00 in postage; late fees applied). In September 1999‚ monthly subscription was introduced. Since then it has a reputation on the business model of flat-fee unlimited rentals without due dates‚ late fees‚ shipping or handling fees‚ or per title rental fees. Netflix developed and maintains an extensive personalized

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    Netflix Case Analysis

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    Netflix was the first company to create an online DVD movie rental service. The service has created a new ‘movie’ market niche which has secured them a competitive ‘first-mover’ advantage in this new ‘high-tech’ venture. The popularity of the service has sparked the interest of market competitor Blockbuster who may become a growing threat to Netflix should they enter the online movie rental market (Perreault‚ 2004). Netflix was founded by Reed Hastings‚ Netflix was incorporated on August 29‚ 1997

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