NETFLIX OPERATIONS MANAGEMENT REPORT TABLE OF CONTENTS Executive Summary 2 Introduction .3 Netflix Process Strategy 3 Competitive Climate ..5 Competitive Strategy .7 Inventory Management 10 Supply-Chain Management .11 Management Critique 12 Future Innovation ..14 Conclusion .16 APPENDIX Exhibit 1 Process
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The only constant with Netflix has been its ability to adapt and change its business model in order to thrive and to keep creating value for its stakeholders. With Netflix breaking a series of technology barriers‚ its “any movie‚ any time” business is just around the corner. Netflix was the pioneer who used this business model to offer entertainment content using video streaming technology in exchange for subscription fee. They offer unlimited series and TV rentals without due dates‚ late fees‚ shipping
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Considering the level of competition in Business-to-Consumer (B2C) E-commerce environment and the investments required to attract new customers‚ firms are focusing on reducing their customer churn rate. Churn rate is the ratio of customers who part away with the firm in a specific time period. One of the best mechanism to retain current customers is to identify any potential churn and respond fast. Detecting early signs of a potential churn‚ recognizing what the customer is looking for by the switch
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been considered in the whole E-business industry for the purpose of analysis. Then each of the groups has been analyzed through the information regarding its different companies. Three companies have been considered from each strategic group for the information to collect and analyze. Information from each of the company is then collected and organized in terms of their product or service range‚ cost of product or service‚ payment methods and functionality of business operation. In the third chapter
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REACTION PAPER ON CASE 2: NETFLIX: RESPONDING TO BLOCKBUSTER‚ AGAIN Netflix has been in the forefront of innovation in the video rental industry despite the fact that it came about 20 years after the opening of the first brick and mortar video rental store (The Video Station) and 12 years after the opening of Blockbuster (its most prominent competitor). Netflix’ mail service came in at the right time when the DVD-format was still new making the company’s business model even more relevant. The change
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on persons‚ property or the exercise of a right or privilege. E. It is levied by the State which has jurisdiction over the subject or object of taxation. F. It is levied by the law-making body of the State. G. It is levied for public purpose or purposes. 3. A. Resident citizens B. Nonresident citizens C. Resident aliens D. Nonresident aliens engaged in trade or business E. Nonresident aliens not engaged in trade or business 4. A. Primary: Revenue or Fiscal Purpose To provide funds
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IS5313 - Foundations of Information & e-Business Systems Company Information Cathay Pacific (CX) is an international airline based in Hong Kong. CX offers scheduled passenger and cargo services worldwide. In addition‚ CX’s business also includes investments in catering and ground-handling companies. Business Environments that CX Faces The macro-economy and price of jet fuel are two most challenging factors significantly affecting CX’s operating results: * Macro-economy: the load
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Netflix Case Study Analysis “Creativity is thinking up new things. Innovation is doing new things.” — Theodore Levitt The importance of this quote comes alive after reading the first three sentences within this case study. A statement by Reed Hastings‚ the founder and CEO of Netflix. “Well let’s separate the market into two phases. One is the phase of DVD‚ which peaks in five to 10 years and last for 20 to 30 years. Then there is the phase of Internet delivery‚ which peaks 20 or 30 years from
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elsevier.com/locate/eswa Intelligent modeling of e-business maturity George Xirogiannis b a‚* ‚ Michael Glykas b a University of Piraeus‚ Department of Informatics‚ 80‚ Karaoli & Dimitriou St.‚ 185 34 Piraeus‚ Athens‚ Greece University of Aegean‚ Department of Financial and Management Engineering‚ 31‚ Fostini Street‚ 82 100 Chios‚ Greece Abstract E-business has a significant impact on managers and academics. Despite the rhetoric surrounding e-business strategy formulation mechanisms‚ which support
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Netflix: Business Success Achieved through Information Systems First formed in 1991‚ Netflix has become today’s predominant video rental service. They offer a hybrid service allowing DVD delivery by mail as well as streaming movies and TV shows via their company website or access on 200 other devices. Their unique business process has netted them over 16 million subscribers and revenue around $500 million annually. The reason for their growing success can be attributed to a good business model
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