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    Caterpillar Company lost $1 million a day. Caterpillar’s major competitor was a Japanese company call Komatsu. Due to tough global challenges‚ the collapse of its international markets and an overvalued dollar‚ Caterpillar had to reinvent itself or stop business. With the help of two different CEO’s‚ Caterpillar transformed itself. CEO George Schaefer introduced cost-cutting measures and employee involvement programs also outsourced machines‚ parts and components. CEO Donald Fites diversified Caterpillar’s

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    MIHIR RATHOD CASE STUDY 2 BUSN 6610/6180 DATE – 11.14.2012 Case Questions BUSN6610 / ISMG6180 Fall 2012 Week 13 What’s the Deal with LivingSocial?‚ Harvard Business School Case‚ #9-512-065 Format: 2 pages max‚ single space if necessary‚ 1 inch margins all around‚ minimum10 pt font. Assume you are working for a new Venture Capital firm here in Denver after graduating with your UCD Masters degree. While you would like a salary commensurate with your skills ($150‚000 per year)‚

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    Date: April 2‚ 2013 Subject: iPremier and Denial of Service Attack – Case Study ______________________________________________________________________________ The iPremier and Denial of Service Attack case study is a made up case from the Harvard Business School. This case shows clearly how companies may not be taking their security seriously and after several high profile hacking stories‚ we can see that is the truth. The background of the case is that iPremier‚ a high end online store‚ suffered

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    Citibank case study

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    Harvard Business School 9-198-048 Rev. October 14‚ 1999 Citibank: Performance Evaluation Frits Seegers‚ President of Citibank California‚ was meeting with his management team to review the performance evaluation and bonus decisions for the California branch managers. James McGaran’s performance evaluation was next. Frits felt uneasy about this one. McGaran was manager of the most important branch in the Los Angeles area‚ and his financials were impressive. A year ago he would have

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    ROLE AND OBJECTIVES OF OPERATIONS Key questions • What role and contribution should the operations function play in achieving strategic success? • What are the performance objectives of operations and what are the internal and external benefits which derive from excelling in each of them? Topics covered • The role of the operations function in the organization’s strategic plans. • How the contribution of the operations function to the organization’s competitiveness can be assessed. • The meaning

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    Erickson on the dilemmas and problems managers and companies must contend with by Tammy Erickson Related Items • Visit HarvardBusiness.org • Subscribe to Harvard Business Review • Visit Harvard Business Review Online • Visit Leadership & Managing People Resource Center • Visit Harvard Business Review Answers Story Tools • post a comment • e-mail this story • print this story • order a reprint • digg this • save to del.icio.us [pic][pic][pic][pic][pic]

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    Innovate or Die

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    fail‚ unfortunately‚ there will be no tomorrow for them. We know that the bigger and better we get‚ the higher the hurdles become. Therefore it is incumbent upon us to challenge and continuously improve the way we run our business. -Bernie Marcus Why Innovation? Today‚ business is nothing less than war and victory is ephemeral. Sustaining a position in the consumers’ mind is an on-going battle and victory can be snatched away with the blink of an eye. The continuous battle for the top spot has forced

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    Cracking the Code of Change. Harvard Business review‚ 78(3)‚ 133-141 ISSN 00178012 Christensen‚ C. & Overdorf‚ M. (March/April 2000). Meeting the Challenge of Disruptive Change. Harvard Business Review‚ 78 (2)‚ 66-76. ISSN 00178012 Beer‚ M. Eisenstat‚ R. & Spector‚ B. (November/December 1990). Why Change Programs Don’t Produce Change. Harvard Business Review‚ 68 (6)‚ 158-166. ISSN 00178012 Mintzberg‚ H. (July/August 1987). Crafting Strategy. Harvard Business Review‚ 65 (4)‚ 66-75.

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    THE STORY OF A HIGH-TECH ENTREPRENEUR IN A LOW-TECH WORLD INTERNATIONALIZATION OF SMALL AND MEDIUM ENTERPRISES MIDTERM 2011 PREPARED BY: LAURA PLANTJE PREPARED FOR: ERNESTO TAPIAS-MOORE MARCH 9‚ 2011 INTRO: Monique Maddy is a Harvard Business School graduate turned visionary entrepreneur who founded Adesemi Communications International. Adesemi was supposed to revolutionize the information technology sector in her home continent of Africa‚ by enabling thousands of lower and middle-income

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    Customer Loyalty

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    Table of Contents 1. Introduction 2 2. Literature Review 4 2.1The evolution of Customer Loyalty strategy 4 2.2 Benefits of Loyalty 4 2.2.1 Cost savings……………………………………........................................................4 2.2.2 Referrals……………….…………………………………………………………….4 2.2.3 Complain rather than defect…………………………………………………………4 2.2.4 Channel Migration…………………………………………………………………..4 2.2.5 Greater awareness of brand asset……………………………………………….…...4 2.2.6 Turn left rather than right………………………………………………

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