MY COURSE DESIGN: A. CHICA COURSE SYLLABUS COURSE TITLE : Finishing Course for Call Center Agents NOMINAL DURATION : 100 hours QUALIFICATION LEVEL : NC II A. Course Description This course is designed to develop knowledge‚ skills‚ and attitudes of a Contact Center Representative in accordance with industry standards. It covers core competencies such as: Communicating Effectively in a Contact Center‚ and being able to Render Quality Customer Service to Contact Center
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Course Design Guide AET/510 Version 2 1 Course Syllabus College of Education AET/510 Version 2 Critical Issues and Trends in Adult Education and Training Copyright © 2010‚ 2007 by University of Phoenix. All rights reserved. Course Description This course explores trends‚ issues‚ and innovative programs in adult education and training. It focuses on the demographics of adult learners and on the implications of diversity for instruction. Learners examine political‚ cultural‚ social‚ and
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Course Guide School of Computing‚ Information and Mathematical Science/USP Library Faculty of Science‚ Technology and Environment The University of the South Pacific ii Produced by the University of the South Pacific‚ Suva‚ Fiji‚ 2013 First produced June 2010 Revised July 2012 Production team for semester 2‚ 2010 Course writers Colin Ash Paula Jones Deepak Bhartu Dinesh Kumar Kaylash Chaudhary Rajneel Totaram Rinel Ram Ronal Singh Shaveen Singh Sunil Lal Viren Sharma Valentine Hazelman
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DIVISION SECOND SEMESTER 2012-2013 Course Handout (Part-II) Date: 12/12/2012 In addition to part-I (General Handout for all courses appended to the time table) this portion gives further specific details regarding the course. Course No. Course Title Instructor-in-charge : BHC-C132 : Appreciation of Indian Music : Mr. Yamla 1. Scope and Objective of the Course: This course intends to inform the debates‚ issues and development of Indian music over the last century. The course will be mostly theoretical
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graduating students‚ we experienced the same stress and pressure of choosing amongst the multitude of course to take in college. In view of this things‚ we decided to conduct a research regarding what courses will further their chance of getting a good career upon their graduation. We will make a parallel research having the pulp of the presently graduating 4th year students regarding their course preference‚ and a systematic research of the trending jobs in demand for the next four or five years
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Times: M/W 12:50-2:05 Course Version: Fall 2014 Course Provider: History 1001 FMWA Baruch Instructor: Prof. Anna Lucille Boozer Office: Room 284 in Black and Latino Studies (4th Floor) Email: Anna.Boozer@baruch.cuny.edu Office Tel: 646-312-4326 Office hours: Wed 11:30-12:30 Office Hours should be used for drop-in meetings that will take 10 minutes or less. Please email me for a longer appointment or if you cannot make the scheduled office hours. Aims This course will provide students
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PLAN SEMESTER I SIDANG AKADEMIK 2013/2014 A. COURSE INFORMATION Course Code : PLG 518 Course Title : Pengajian Pendidikan Guru - Teacher Education Studies Lecture : Tuesday Time : 8.00 - 10.00 pm (lecture)‚ 5.15 – 7.15 pm (Tutorial) Venue : DKP Course Coordinator Lecturer/Tutor: : Assoc. Prof. Dr. Rohizani Yaakub (RY) : Prof. Dr. Fatimah Saleh (FS) Bilangan Pelajar : 80 orang Nilai Unit : 4 unit B. COURSE OBJECTIVES Kursus ini akan memperkenalkan kepada
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MS&E 252 Handout #1 Decision Analysis I September 25‚ 2012 ______________________________________________________________________ Course Guide to MS&E 252 Foundations of Decision Analysis Welcome to Decision Analysis I. This course guide has been developed to summarize the course logistics. Please read this handout carefully. Introduction Everyone makes decisions‚ but a few people think about how they do it. Psychological research shows that in many simple decision situations people make
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Fall 2014 Course Outline Accounting and Financial Management Services DeGroote School of Business McMaster University INSTRUCTOR AND CONTACT INFORMATION Section 1: Thursday: 14:30 – 17:20 Section 2: Tuesday: 14:30 – 17:30 Section 1E: Tuesday: 19:00 – 22:00 Class location: DSB/AB102 Class location: DSB/B105 Class location: DSB/AB102 Eric Bentzen-Bilkvist Instructor ericb@petmas.ca Office: DSB/313 Office Hours: To be arranged Tel: (905) 522-6555 COURSE ELEMENTS
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Course Hero is a self-described social learning network for students to access study resources and study groups. Its educator portal is a micropublishing platform for educators to distribute their educational resources. Course Hero collects study resources like old exams‚ class notes and study guides from users who upload. Users upload documents in order to receive membership and access the other documents that are uploaded on the website.[1] Some liken the resource sharing to a high-tech twist on
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