School Master of Science in Global Operations ISOM 5700 Operations Management Fall 2014 Instructor: Professor Albert Y. Ha Department of Information System‚ Business Statistics and Operations Management Room 4023‚ LSK Business Building (852) 2358 7724 imayha@ust.hk http://www.bm.ust.hk/~isom/staff/imayha.html Teaching Assistant: Edmond Ho imhcf@ust.hk Course web site: http://lmes2.ust.hk Course Description Operations management is the management of business processes that produce
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Topic 1: Introduction to Operations Management Operations - The part of a business organization that is responsible for producing goods and services Operations Management - management of systems or processes that create goods and/or provide services - Science and art of ensuring that goods and services are created and delivered successfully to customers Operations Managers - make decisions regarding the operations function and its connection with other functions - plan and control the production
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QUESTION 1 Operations management must be managed properly in order to improve an organization’s productivity and profitability. In the Cadbury World case‚ several micro and macro processes are involved and those processes bring some impacts to Cadbury World. Thus‚ Cadbury World must possess a sustainable micro and macro processes to achieve the best outcome and performance. Micro processes that involved are easily to manage compared to macro processes because macro processes are hard to manage
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Coursework of Operations Management Comparison and contrast of operation problems among Executive Holloware ltd.‚ Oilpartz ltd. and London zoo Summary In this article‚ three operations management related cases are studied and analysed. The writer compares and contrasts similarities and differences in these cases in the following aspects: the transformation process model‚ types of operations‚ the objectives of operations. By looking into more detailed problems in each case‚ those more complex items
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ust-In-Time (JIT) is a very simple idea but one that is essential in modern supply chain management. JIT sets out to cut costs by reducing the amount of goods and materials a firm holds in stock. JIT involves: producing and delivering finished goods ‘just in time’ to be sold partly finished goods ‘just in time’ to be assembled into finished goods parts ‘just in time’ to go into partly finished goods materials ‘just in time’ to be made into parts. The principle that underpins JIT is that production
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Operational Management Simulation on Benihana Case 1. What were the take aways and what did you learn? 2. What would you do differently next time? There are many performance indicators for the success of a business. This include brand identity‚ reputation‚ innovation‚ leadership‚ productivity‚ process management‚ customer satisfaction‚ and quality to name a few. Management at Benihana can achieve maximum profitability by maximizing utilization‚ throughput time‚ making use of batching‚ designing
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Operation management can be summarized as techniques for restructuring the infrastructure to gain a competitive advantage to optimize decisions and processes utilized in business practices. Operation management gives the managers a systematic way to enhance their day to day processes and assist in maximizing revenues. One of the key objectives practiced by an OM manager is making ethical decisions during the planning‚ reviewing‚ and implementation stages of new processes. This paper will briefly
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It is usually stated that ‘the structural decisions items of an operations strategy reflect the hardware of the firm‚ while the infrastructure decision areas represent the firm’s software’. Comparing structural decisions with the hardware of the firm and the infrastructure decisions as its software‚ it shows that the structural decisions are very important and the firm cannot exists without them because without a hardware computer would not exist and the software would have nothing to run on. Structural
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Operations Management in Business Task1.1 – Importance of Operations Management to the success of business (McDonald’s) Operations management refers to the activities‚ decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services. Operations management exists in very organization and is very important in business operations since it forms the heart of the organisation by controlling the system of operation. Operations management
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Operational Management Operations management is defined as a systematic transformation process that converts a set of inputs into useful outputs. 1.1 Definitions: An operations system is defined as one in which several activities are performed to transform a set of inputs into a useful output using a transformation process. These inputs and outputs can be tangible‚ as in the case of raw materials and physical products‚ or intangible‚ as in the case of information and experiences. Viewed
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