4. Analyse critically how Customer Relationship Management (CRM) system can play an important role to increase profits for each of the organization. CRM (Customer Relationship Management) is an information industry term for methodologies‚ software‚ and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. For example‚ an enterprise might build a database about its customers that described relationships in sufficient detail so that management
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strategic planning is dynamic and that strategy-making involves a complex pattern of actions and reactions. It is partially planned and partially unplanned. Mintzberg’s 5 Ps for Strategy would have helped nike in the following ways: • Plan • Ploy • Pattern • Position • Perspective. Plan Nike planed to revolutionise their demand and supply chain management system with a $400 million 18month prodject‚ by replacing the old supply chain system with a new system. They intended a course of action
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Critical Analysis of Nike History Nike began as Phil Knight’s semester-long project to develop a small business‚ which included a marketing plan. This project was part of Phil Knight’s MBA course at Stanford University in the early 1960s. Phil Knight had been a runner at the University of Oregon in the late 1950s. His idea for his project was to develop high quality running shoes. He thought that high quality/low cost products could be produced in Japan and then shipped to the United
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factors for the first NIKE-i2 ERP-SCM implementation? All ERP implementations have risks associated that can lead to failure situations. The complexity of ERP systems together with demanding business environment‚ represent big challenges for companies when implementing an ERP. In the case of Nike‚ the situation is even more challenging because of the worldwide ERP deployment‚ and the large and complex scope of the project. Inevitably‚ and like all ERP implementations‚ Nike-i2’s project faced complications
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the sneaker market. After our topic was chosen‚ we had to choose three brands that we felt the general public have heard of and have purchased these sneakers. Our brands were Nike‚ Adidas and Puma. Once we had our brands‚ we had to discuss our objectives and from which company’s perspective were we conducting research for. We chose the brand Nike‚ as it has one of the most recognized symbols in the world. Our research was conducted as though we were working for the brand manager of Nike‚ in an approach
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Case Study- Nike 1. Discuss how Nike’s growth can be attributed to its targeting of diverse market global segments. In the 1960’s Nike was only making running shoes. At this point in time not many people knew of Nike or the Nike swoosh. In order to increase brand awareness‚ they started paying athletes to wear their shoes. However‚ very soon Nike learnt that in order to be a global brand they needed to appeal to different market segments‚ not just athletes. Hence‚ they then decided to tap
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with female customers? That was the challenge behind Nike Goddess‚ whose goal was to change how the company designed for‚ sold to and communicated with women. In its 30-year history‚ Nike ahs become the undisputed leader in sports marketing‚ but beneath the success was an Achilles’ heel. Nike is named after a woman – the Greek goddess of victory- but for most of history‚ the company had been perceived as being mostly about men. Could nike do more to realize the full potential of female costumers
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Nike Case Study Table of Contents Part 1 Page Introduction and Overview 3-4 Part 2 Nike Company Information 5-6 Part 3 Nike weaknesses 7-8 Part 4 Ethics and impacts 9-10 Part 5 Conclusion 11 References 12 Nike manufactures and markets sports apparel and equipment on a global scale. They operate in 160 different countries‚ and have revenues of $18
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Boustani Nike: Maintaining a Promotional Edge Nike’s initial product advertising strategy of using professional athletes for raising demand through word-of-mouth provided good publicity. However‚ its selective-demand advertising was mainly focused on high-priced shoes for traditional sports‚ and ignored newly developed market segments such as aerobics and extreme sports‚ and new trends such as brown shoes and casual footwear (Etzel‚ Walker‚ and Stanton). Nike launched a successful advertising
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Problem How can Nike continue to increase their sales and profitability‚ not only here in the U.S. but around the world? Nike also needs to improve their public image as well as their customer service to continue to be competitive in the apparel industry. Possible Action Alternatives 1) Continue expansion into global markets where competitors have been successful. There are huge opportunities for Nike to grow across multiple dimensions in terms of international expansion. Nike should take advantage
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