Question 1 Categorize the quality problems in this case Personnel 1. promised to call customer about the status of the job but never did. 2. caused customer to take several long trips to pick up the car without offering a loaner car. 3. delivered car to customer with service problem not corrected. Shop 1. fixed one problem‚ but then created another. 2. gives body shop customer low priority in the repair shop. 3. could not repair car when promised. Procedure 1. lacks coordination between
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Fundamentals of Marketing: Case Study Assignment - NISSAN Introduction Established in 1933‚ Nissan Motor Co.‚ Ltd. was a pioneer in the manufacturing of automobiles. Nearly 70 years later‚ Nissan has become one of the world’s leading automakers‚ with annual production of 2.4 million units‚ which represented 4.9 percent of the global market. Domestically‚ the company sells 774‚000 vehicles on an annual basis‚ placing it second behind Toyota Motor Corporation. About 35 percent of Nissan’s vehicles
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CASE: SM-189 DATE: 06/16/11 NISSAN’S ELECTRIC VEHICLE STRATEGY IN 2011: LEADING THE WAY TOWARD ZERO-EMISSION You can’t ignore that zero-emission vehicles are the wave of the future. Carlos Ghosn‚ president and CEO of Renault-Nissan Alliance‚ January 12‚ 2010 INTRODUCTION It had been five months since Nissan sold its first all-electric vehicle‚ the Nissan LEAF‚ in Redwood City‚ California. Carlos Ghosn‚ president and CEO of both Nissan and its Alliance partner Renault‚ was betting big on zero-emission
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CASE ANALYSIS: RENEWING THE NISSAN BRAND The case analyzes the renewal of Nissan as a brand. It poses two important questions at the end: Could the process that Nissan followed for its renewal that had yielded positive results submit to some cost cutting? This case analysis tries to answer these questions while simultaneously analyzing the renewal of Nissan as a brand. In 1999‚ when Ghosn took over as COO‚ the company‚ the previous year’s sales were around 550000 which was one of the lowest figures
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Rescuing Nissan from Crisis Running a business successfully can be difficult if we do not know how to manage the entire company. When it is a small business‚ it is relatively easier to find the problems‚ and the earlier the problems were found‚ the easier to fix them. However‚ when it comes to a big company‚ it becomes harder to see problems because they usually take time to rise to the surface. Therefore‚ by the time we find out what is wrong‚ it can be too late to fix them. The company
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of goal. Nissan‚ a renowned Japanese automaker is the best example of practicing delegation. From the case study “Too much delegation at Nissan”‚ we have got some findings that how Carlos Ghosn‚ CEO of Nissan‚ did apply to get success by practicing delegation. Question 1: What are some advantages that Carlos Ghosn can expect to obtain from retaining decision-making authority at the CEO level? What are some potential pitfalls that he must be aware of? Answer : Carlos Ghosn‚ CEO of Nissan joined in
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Organizational Leadership Nissan Case Submitted by: Team 1 February 21‚ 2013 Question #1: What were the major problems at Nissan? Severe negative financial position in the market and unprofitable operation with the following causal factors: Product Management: Poor product styling resulting in loss of market share greater than many other car manufacturer’s total production Decentralization: Too many vehicle platforms that made production inefficient and was further complicated
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NISSAN CASE In the following‚ we are going to determine and discuss the 8 steps of Kotter in the Renault-Nissan article. The first step on the Kotter “scale” is “Establishing a sense of urgency”. From the beginning‚ Carlos Ghosn had a very clear communication strategy. He worked on creating a sense of urgency by sharing to the world how bad Nissan’s situation was. On the 18th of October 1999‚ Ghosn got straight to the point‚ by affirming to the auditors that Nissan was in a bad shape and was losing
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Assignment: Case Study Report Introduction Porsche Automobil Holding SE is a German luxury car company founded by Ferdinand Porsche in 1931. Until 2008‚ the Canadian segment of Porsche was operated through Porsche Cars North America. When Canadian sales reached nearly 2‚000 units‚ the company decided that there should be a headquarters and operations to meet the demands of the local market. Porsche Canada became an official stand-alone subsidiary in April 2008 (Mark‚ 2011). Porsche Canada had sold
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full spectrum of segmentation variables‚ describe how Scouts Canada could segment its market place. Scouts Canada is a Canadian organization; therefore the organizations segmentation strategy is primarily geographic. The company focuses on the Canadian market‚ including all provinces and territories of the country. Based on what the organization wants to accomplish Scouts Canada should dedicate their marketing strategies to study and segment the market based on demographics (age‚ family size
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