Question Banks Hello Friends‚ Question Bank - Service sector Management 10 mks- 1) 7 Ps of Banking‚ Insurance‚ Tourism‚ Hospital and Transport. 2) Service Sector – Introduction/ Definition‚ Factors for growth‚ Characteristics‚ Classification 3) Service marketing Triangle 4) Service Quality Dimensions / TQM in services 5) Distinguish b/w goods and services 6) Use and importance of technology in services Short notes- 1) Branding in services 2) Service Recovery 3) Service Guarantee 4)
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Tutorial Rules and Regulations Attendance & Punctuality – Attendance and getting to class on time are expected. Students who are regularly late or absent tend to perform poorly in this course. Contribution to the Class - Students are expected to contribute to the class by:- 1. Attending class and being in class on time; 2. Being prepared for class; 3. Being familiar with the concepts and issues covered in the lecture; 4. Asking questions‚ especially if something is unclear;
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“The automobile industry versus the economic crisis” The economic crisis in 2008 has shown that the global economy is not as rigid and indestructible as it was thought to be. The crisis has brought staggering levels of unemployment‚ even to the most prosperous and sturdy economies of the world‚ a sharp contraction within the labor market‚ it has reduced consumer spending in general and it shook currencies and GDP’s to their foundations. Not to mention the required bailouts which were paramount
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Name | Dilip Raj Bhatta | Global Business Environment | Roll No | 10108 | | Assignment No. 1 | Case :LOGITECH | a) To what extend can Porter’s diamond help explain the choice of Taiwan as a major manufacturing site for Logitech? Answer: Porter’s theory of national competitive advantage suggests that the pattern of trade is influenced by four attributes of a nation: (a) factor endowments‚ (b) domestic demand conditions‚ (c) relating and supporting industries‚ and (d) firm strategy‚ structure
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1. Consider the supply chain for a domestic automobile. a. What are the components of the supply chain for the automobile? b. What are the different firms involved in the supply chain? c. What are the objectives of these firms? d. Provide examples of conflicting objectives in this supply chain. e. What are the risks that rare or unexpected events pose to this supply chain? 考慮國內的汽車供應鏈。 a. 何為汽車供應鏈構成的要素？ b. 在供應鏈中包含哪些不同的公司？ c. 何為這些公司的目標？ d. 試舉出在供應鏈中目標衝突的例子。 e. 此供應鏈會出現哪些少見或無法預期的風險？ Pick
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Supply chain or Logistics which are providing functional activities such as transportation‚ inventory control‚ and integrated information control. These also repeat again and again between the processes of converting raw materials to meet final customers’ need (Ballou‚ 2004‚ p.7). Business logistics are constructed by key and support activities and how these activities performance also depended on the structure of organisations. By looking at whole process of value chain‚ Logistics are acting a major
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22 8 Logistics Strategic Decisions 22 8.1 Strategic Planning 22 8.2 Logistics Differences to Supply Chain 22 8.3 Logistics Decisions 23 8.3.1 Operational Decisions 23 8.3.2 Tactical Decisions 23 8.3.3 Strategic Decisions 23 8.4 Logistics Planning 23 8.5 Logistics Strategic Decisions 23 8.5.1 Customer Service 24 8.5.2 Logistics Network Design 24 8.5.3 Outsourcing versus Vertical Integration 24 8.6 Tools of Strategic Decision Making 24 8.7 Logistics Strategic
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CH1 60. (p. 2) What are the three reasons negotiations occur? Negotiations occur for several reasons: (1) to agree on how to share or divide a limited resource‚ such as land‚ or property‚ or time; (2) to create something new that neither party could do on his or her own‚ or (3) to resolve a problem or dispute between the parties. 70. (p. 15) Describe the strategies and tactics a negotiator would employ in a distributive bargaining situation. In distributive situations negotiators are motivated
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Transport Logistics SHARED SOLUTIONS TO COMMON CHALLENGES « ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT Transport Logistics SHARED SOLUTIONS TO COMMON CHALLENGES ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT Pursuant to Article 1 of the Convention signed in Paris on 14th December 1960‚ and which came into force on 30th September 1961‚ the Organisation for Economic Co-operation and Development (OECD) shall promote policies designed: – to achieve the highest sustainable
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BHU‚ Varanasi Subject: EXPORT MANAGEMENT & LOGISTICS Submitted by: Dheeraj Agrawal M.B.A.(International Business) 4th semester Enrollment No.- 323567 Exam Roll No. - 10382MA013 Submitted to: Dr. Usha Kiran Rai Topic : Logistics Management Logistics Management It is the process of planning‚ implementing and controlling the effective and efficient flow and storage of goods‚ services and related information from the
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