Effective Communication Abstract Effective communication is an important process in everyday life. Communication is a continuous process of exchanging verbal and non-verbal messages. Listening and hearing are two very different concepts. Hearing is the act of perceiving sound by the ear. While listening is something you consciously choose to do. Formal and informal channels of communication flow upward‚ downward and horizontal. Barriers to effective communication alter or distort the message
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1 INTRODUCTION TO COMMUNICATION * Introduction * Definition of communication * Elements and function of communication 2 VISUAL ‚ VERBAL AND WRITTEN IN COMMUNICATION * Visual Communication * Verbal and Nonverbal Communication * Written in Communication 3 ADAGE : ‘A PICTURE WORTH
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BUSINESS COMMUNICATION Module I: Importance of Culture in Communication Principles of effective cross cultural communication‚ Developing Communication Competence Module II: Barriers to effective communication Sender‚ Receiver and Situation related barriers‚ Measures to overcome the barriers‚ Listening skills Module III: Cross cultural communication Characteristics of culture‚ Social differences‚ Contextual differences‚ Nonverbal differences‚ Ethnocentrism Module I: Importance of Culture
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Listening and communicating Communication Approach • Communication takes place only when a message sent by one person has been receveid and undertstood by another person Reasons Managers Communicate • Pass on and receive information • Establish and maitain relationships • Tell people what they are expected to do and help them learn • Give feedback and crticism • Encourage‚ motivate and influence • Help others solve problems and develop actions plans • Work with others to come up with new ideas
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1. Barriers to communication *Failure to analyses the needs of the receiver *Poor listening‚ and lack of attention to feedback *Different cultural background *Too many people to pass on the message from the sender to the receiver *Poor feedback‚ with filtering‚ omission and errors as messages are passed on *Written message that have been badly set out *Different perception of situation and meaning of message *Poor planning of information *The sender information may be insufficient or not
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I. MARKETING COMMUNICATION 1.1 Background Every organization works with certain objectives and these are to be achieved. To achieve these pre-decided objectives a number of activities are to be performed. The activities may include production‚ marketing‚ human resource‚ finance‚ transportation‚ service‚ research‚ logistics‚ purchase and storage‚ trading‚ assembling‚ distribution and others. These activities are performed and are related to each other so that the objectives can be fulfilled
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Unit 1: Communication skills for working in the health sector Assessment You should use this file to complete your Assessment. How to complete and send your Assessment Save a copy of this document‚ either onto your computer or USB drive. Work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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COMPUTER | NETWORK AND COMMUNICATION | | NOTES | | | | | INDEX (COMMUNICATION AND NETWORK CONCEPT) I.NETWORK II.EVALUATION OF NETWORKING 1.ARPANET III. SWITCHING TECHNIQUES 1. CIRCUIT 2. PACKET 3. MESSAGE IV.TRANSMISSION MEDIA: Two types of media GUIDED MEDIA 1.TWISTED PAIR CABLE
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Promoting Communication 1. Understand why effective communication is important in the work setting In the early years sector we are working with children and adults and the relationships we have with these people are very important. The skills of good relationships and good communication go hand in hand and to be a good practitioner you need to be an effective communicator. People communicate for six different reasons at work and they are: 1. Building relationships 2. Maintaining Relationships
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give advice. To help understand. In order to make informed choices. As an explanation. To express emotions such as fear or joy. To express wishes and views. To explain needs and wants. 1.2 Explain how communication affects relationships in the work setting. Effective communication demonstrates the ability to share and record information not only for colleagues and other professionals but for the user and their families and friends. By communicating effectively I am able to build a relationship
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