sources are typically found in their original state though. Examples of a primary sources include diaries‚ autobiographies‚ newspapers‚ art‚ and many other things. A secondary source is an explanation of an event after the event occurred. Secondary sources are made later than an event made by someone who was not at the event. Secondary sources are usually in the forms
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1. Introduction 1.1. Conceptual Framework and Study Design 2. An overview about Nokia 2.1. Facts and Figures 3. Problems and Causes 3.1. Problems 3.2. Causes of Problems 4. Analysis Tools‚ applied for Nokia 4.1. Porter Competitor Analysis 4.2. Porter’s Five Forces Analysis 4.3. SWOT Analysis 4.4. Scenario based planning 5. Possible Solutions for Nokia 5.1. Strengthen Nokia’s Research & Development Department 5.2. Find allies in the US American market 5.3. Behave more
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Babin 2010-Emotional empathy is the term used by service strategist to ensure that kind of mechanical human interaction does not happen that employee who serve customers are responsive ‚competent and empathic. .This is not means that they listen to the needs of people but also that they demonstrate empathy. Some though have taken this much further‚ they think of the numerous. Service are performance and people are the performers. From the customer perspective the people performing the service are
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SEARCH FOR OPPORTUNITIES CAN BEGIN BY UNDERSTANDING MARKETS Find breakthrough Opportunities The marketing strategy planning process involves careful evaluation of the market opportunities available before narrowing down to focus on the most attractive target market and marketing mix (review Exhibit 2-10). As the HP case illustrates‚ a manager who develops an understanding of the needs and characteristics of specific groups of target customers within the broader market may see new‚ breakthrough
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satisfies a biological need” (Ballantyne‚ Hull‚ Licht‚ 2016‚ p. 193). This compares to secondary reinforce which “does not satisfy biological needs but often gain their power through their association with primary reinforce” (Ballantyne‚ Hull‚ Licht‚ 2016‚ p. 193). Both of these reinforcers are found everywhere. An example of a primary reinforce is food and water since it is life sustaining. An example of a secondary reinforcer in my life is getting good grades. If I get them‚ then I am rewarded with
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Unit 10: Unit code: QCF Level 3: Credit value: Market Research in Business H/502/5427 BTEC National 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to enable learners to develop an understanding of the fundamental concepts that underpin why businesses collect data about their market‚ how they collect and interpret it and how it can be used to support marketing decisions. Unit introduction It is generally accepted that having the appropriate information is the foundation
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Marketing research I have chosen the market research because it is the very first step of most economical process. Philip Kotler (1994) define the marketing research as “function that links the consumer‚ customer‚ and public to the marketer through information-information used to identify and define marketing opportunities and problems; to generate‚ refine‚ and evaluate marketing actions; to monitor marketing performance; and to improve understanding of the marketing process. Marketing research
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Marketing Research An Applied Orientation Global Edition Sixth Edition Naresh K. Malhotra Georgia Institute of Technology Boston Columbus Amsterdam Delhi Cape Town Indianapolis Dubai London New York Madrid San Francisco Milan Munich Seoul Upper Saddle River Paris Montreal Toronto Mexico City Sao Paulo Sydney Hong Kong Singapore Taipei Tokyo Contents Foreword 21 Preface 23 Acknowledgments 29 Author Biography 32 Chapter 2 Defining the Marketing Research
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Marketing Research Test 2 Chapter 6 – Primary data: information that is developed or gathered y the researcher specifically for the research project at hand – Secondary data: have previously been gathered by someone other than the researcher and/or for some purpose other than the research project at hand – Internal secondary data: data that have been collected within the firm‚ such as sales records‚ purchase requisitions‚ and invoices – External secondary data: data obtained from outside the
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the world in terms of unit volume and annual revenue. Its Personal Systems Group (PSG) has a 17.9% market share though the Personal Systems Group forms 34% of HP’s total revenue. Segmentation Hewlett-Packard follows the differentiated manner of marketing since HP targets different markets depending on their income budget or the customer needs. With the acquisition of Compaq‚ they have added more budget computers into their product offering. They have the following segments: 1. Business Users-
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