1. Understand why effective communication Important in adult social care settings | 1.1 Identify the different reasons people communicate Communication is a main part of everyday life for most people and its particularly important when you work in health and social care. We need to understand why communication is involve‚ different reasons for communication and the way communication affects at work. Communication means making contact with each other’s and being understood. Here are some different
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The act of communication among the human beings has been subject to consistent evolution and upgradation from time to time.. Only human beings have been blessed with the gift of language. Because of the various functions it can perform‚ language has a great role in communication. Whatever codes we use to convey our message within a fixed frame of reference in a given language‚ they serve different functions. The basic functions of language can be grouped into three categories: descriptive‚ expressive
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interpret the meanings of words differently‚ so even simple messages can be misunderstood. And many words have different meanings to confuse the issue even more. Context is the way the message is delivered and is known as paralanguage — it is the nonverbal elements in speech such as the tone of voice‚ the look in the sender ’s eyes‚ body language‚ hand gestures‚ and state of emotions (anger‚ fear‚ uncertainty‚ confidence‚ etc.) that can be
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This reflective paper is on the Kinesics of Nonverbal communication. Kinesics is comprised of four parts‚ facial expressions‚ eye contact‚ gestures and posture. The book states that one’s facial expression is what shapes others perception of us. “In fact‚ some scholars argue that facial cues rank first among all forms of communication in their influence on our interpersonal impressions (Knapp & Hall‚ 2002). Our facial expression conveys to others our attitudes and feelings about the events and people
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from Dictionary: http://dictionary.reference.com/browse/nonverbal+communication Carpenter‚ D. J. (n.d.). Non-Verbal Communication: Key to Understanding Others an Communicating Effectively. Retrieved from http://coes.latech.edu/assets/owise/non-verbal_communication.pdf Mehrabian‚ A. (n.d.). Decoding of Inconsistent Communication. Journal of Personality and Social Psychology‚ 109-114. Mehrabian‚ A. (n.d.). Inference of Attitudes from Nonverbal Communication in Two Channels. Journal of Cousulting Psychology
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the Webster Dictionary as sending‚ giving or exchanging information and ideas which are often expressed non verbally and verbally which can be shown through facial expression‚ gesture‚ speaking and writing. . The first scientific study of nonverbal communication was by Charles Darwin in his book called The Expression of the Emotions in Man and Animals (1872) in which he argued that all mammals show emotions reliably in their faces. Since recently studies of non verbal communication came more
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something that we actively acknowledge and address in everyday life. However verbal communication only makes up a fraction of the entire communication ability and process. Nonverbal communication is defined as “the transfer and exchange of messages in any and all modalities that do not involve words.” (pg. 4) There are numerous nonverbal communications‚ such as kinesics‚ proxemics‚ and chronemics that influence how people respond and react to not only other people but the world around them. Kinesics is
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Communication Model Communication plays a vital role in developing any kind of healthy relationship‚ regardless of what phase the relationship is in. “Ineffective communication causes an interpersonal gap that is experienced in all facets of life and in all sectors of society”. Communication can be divided into two categories which is verbal and non-verbal. Verbal is the spoken language whereas non-verbal includes gestures‚ body language and facial expression. Effective communication can be established
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Verbal and Nonverbal communication When we are communicating with verbal communication this involves a lot of the spoken word. Some principals of verbal communication are how you deliver your message‚ the tone you use‚ and the pitch of your voice. These principals are important in so many ways. When you are speaking with verbal communication it is important that you are confident in your message and be sure you know what you are talking about. Getting feedback in your communication is
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Improving Non-verbal Communication Executive Summary Hotel Srdiecko has noticed customer complaints about their personnel that they are rude and the clients did not feel welcome and comfortable in the Hotel. Srdiecko must not only handle these complaints‚ but also find the cause and solve the problem. The external specialist from Thermal Wellnes Hotels‚ which Hotel Srdiecko is a member of their international chain‚ Matus Eperjesi‚ found out that the cause lays in the lack of non-verbal
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