Center for Teaching and Learning Stanford University‚ Stanford CA Characteristics of Effective Listening Ineffective Effective Non-Verbal Behavior Listener looks bored‚ uninterested‚ or judgmental; avoids eye contact; displays distracting mannerisms (doodles‚ plays with a paper clip‚ etc.) Listener maintains positive posture; avoids distracting mannerisms; keeps attention focused on speaker; maintains eye contact; nods and smiles when appropriate Focus of Attention Listener shifts focus of attention
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Types of listening Here are six types of listening‚ starting with basic discrimination of sounds and ending in deepcommunication. Discriminative listening Discriminative listening is the most basic type of listening‚ whereby the difference between difference soundsis identified. If you cannot hear differences‚ then you cannot make sense of the meaning that is expressed bysuch differences. We learn to discriminate between sounds within our own language early‚ and later areunable to discriminate
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Definition Through the years‚ numerous definitions of listening have been proposed. Perhaps the most useful one defines listening as the process of receiving‚ attending‚ and understanding auditory messages; that is‚ messages transmitted through the medium of sound. Often‚ the steps of responding and remembering are also included. Hearing vs. Listening Listening and hearing are not the same. Hearing is the first stage of listening. Hearing occurs when your ears pick up sound waves which
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There is an art to listening; and as Julia Wood states about listening‚ “We try to understand not just content but also the person speaking” (Wood 166). In essence‚ the goal of listening is to gasp the message‚ meaning and feelings of the person talking. Therefore‚ there are listening behaviors and listening styles that can either enhance or impede this process and flow of communication. To this point‚ observations have been made of two separate conversations in which listening behaviors and styles
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Empathic listening The explanation of listening is to give someone attention. Excellent listening skills are important and essential in communication‚ especially in the communication between patient and caregiver. Empathic pertains to empathy‚ empathic listening means showing patients the compassion and understanding of their feelings and emotions. Six types of listening; 1. Active listening – Caregiver will pay close attention to what patient is saying. 2. Responsive listening – Is when
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exhibition. B do not manage to engage the visitor’s interest. C lack artistic originality. 2 Extract Three You hear a woman talking on the radio about her favourite piece of music. 5 How does the speaker say she feels when listening to her favourite piece of music? A B nostalgic C 6 engrossed inspired The speaker believes that critics of her favourite music are wrong to A doubt the level of its popularity. B disregard the composer’s skills. C
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Tips for success with the active listening memo • Read the assigned reading from the course pack: “Active Listening” and employ the skills described in the article and discussed yesterday in class. • Take time to read the possible question prompts listed on the assignment sheet—things to be looking for/thinking about during your two-hour time frame. • Select a good setting where you will be with at least one or two individuals (not more than three) and where you can look at
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University of Phoenix Material Verbal and Nonverbal Coding Worksheet Part A: Nonverbal Instructions: Respond to each question below in complete sentences with at least 150 words. Include at least one example from the reading materials that supports your position in your response. 1. Is a smile a universal nonverbal form of communication? Why or why not? Provide specific examples in your answer. 2. What are some of the ways that you‚ as an American or
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ideas or feelings to a receiver. There are two ways to communicate: verbal and nonverbal. Verbal is the way that people use to communicate everyday: talking. Nonverbal communication does not use talking but involves body language‚ posture‚ gestures‚ eye contact‚ touch and physiological responses. Although people use verbal communication everyday‚ their nonverbal communication is more important than verbal. Nonverbal communication is a big benefit for business‚ because that is the important key
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major components in terms of how people are perceived: verbal‚ and nonverbal. These cues such as facial expressions‚ posture‚ verbal intonations‚ and other body gestures accompany our words in order to create a clear message. Every person is continuously communicating even when they are not saying a word‚ thus‚ it is possible to send an exclusively non verbal message but it is not possible to send an exclusively verbal message. Nonverbal cues in the interaction are always more powerful indicators of
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