China market is drastically growing at a rate of approximately 30 percent since the past recent years. Therefore‚ from a business standpoint it is logical and best for Nordstrom to expand in a country where the retail industry is developing; so‚ Nordstrom can get an opportunity to significantly contribute to the country’s economy and Gross Domestic Product (GDP). This opportunity seems promising and solid if planned work and decision-making are executed effectively. The government of China consists
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Customer Service at Nordstrom and Potential Conflicts Case Study Vanessa E. Rivera Saint Leo University Customer Service at Nordstrom and Potential Conflicts Case Study With 50‚000 employees and 170 stores throughout the United States Nordstrom is a major player in the luxury goods department. Founded originally as a shoe store by John W. Nordstrom and Carl Wallin‚ Nordstrom became the largest independent shoe chain in the United States. By 1960‚ Nordstrom decided to enter the clothing arena
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Open-ended questions 1. Do you believe Walmart is engaging in predatory pricing with its $4 generic drug program? Why or why not? "Predatory pricing is the practice of charging a very low price for a product with the intent of driving competitors out of business or out of a market. Once competitors have been driven out‚ the firm raises its prices. This practice is illegal under the Sherman Act and the Federal Trade Commission Act. To prove predatory pricing‚ the Justice Department must
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retailer is Nordstrom? Describe the characteristics it shares with other retailers of this type. * Nordstom is a retail department store that carries a wide variety of shopping and specialty goods‚ including apparel‚ cosmetics‚ housewares‚ electronics‚ and furniture. Purchases are generally made within each department rather than at one central checkout area. Each department is treated as a separate buying center to achieve economies in promotion‚ buying‚ service‚ and control. Nordstrom shares
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First Nordstrom should NOT pre-empt “60 Minutes” by changing their sales-force compensation practices‚. At this point‚ the various complaints against Nordstrom were well publicized. However‚it was mostly a few current and former employees who were complaining‚ while most employees were not dissatisfied and their customers were very happy with the service they were receiving. The sales-force compensation practices at Nordstrom had been used for over 20 years without previous complaints‚ so what
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consumer behaviors. These made the entrance of Walmart extra difficult and hindered it from enjoying the success by replicating the domestic model. As the expansion was restricted‚ as a result‚ Walmart could not enjoy the low cost from economies of scale and lost its leading edge on supply chain. The above factors made Walmart very difficult to build the same competitive advantage in China with its successful domestic model. 2. Firstly‚ Walmart should consider customization in two aspects. Firstly
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As the nation’s largest retailer‚ second-largest corporation‚ and largest private employer (with 1.3 million workers)‚ Wal-Mart made headlines this past year at an unprecedented rate. All too often‚ these headlines revolved around Wal-Mart’s infamous employment practices. While Wal-Mart isn’t the only big box store criticized for its policies‚ it has become a symbol for much of what is wrong with employers. Wal-Mart reported a net income of over $11 billion last year—surely plenty of money to remedy
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accessories for the entire family‚ across the country. The Nordstrom family of employees has built a thriving business on the standard of quality‚ value‚ selection‚ and customer service. They are committed to the idea the company was founded on‚ earning our customers’ trust one at a time. The competitive strategy here is understanding your market‚ knowing who your customers are and making sure they are satisfied with your products. Nordstrom wishes every customer to have a positive shopping experience
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Walmart: the High Cost of Low Price I believe Walmart is a very successful company from a business standpoint. The company is the world’s third largest public corporation list in 2012‚ the biggest private employer in the world with over two million employees‚ and is the largest retailer in the world. It has 8‚500 stores in 15 countries and is the largest and most profitable retailer in the United States. However‚ from a moral standpoint Walmart may not be as successful as many may think. It has
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Nordstrom is a great place to go shopping and receive rewards while spending money. Nordstrom shoppers automatically become members of Nordstrom’s Fashion Rewards program when they people sign up for the store’s credit. When each person accumulates 2‚000 points‚ then they receive a $20 Nordstrom Note‚ a gift certificate redeemable for Nordstrom merchandise or services. In the book one of the questions is “what are the design characteristics of an effective loyalty program.” The structure of
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