Financial Analysis of Macy’s Inc. and Nordstrom Macy’s Inc. has established itself as a strong player in the retail industry‚ with over 850 Macy’s and Bloomingdale’s stores in 45 states. Macy’s competes against retail giants like Nordstrom‚ Kohl’s‚ JC penny and Saks Fifth Avenue for market share in the increasingly competitive department store industry. This financial report will choose Nordstrom as the major competitor‚ and serves as the comparison company. The annual report and 10-K filings
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Retailing Management – Case 31 Customer Service and Relationship Management at Nordstrom 1. What steps does Nordstrom take to implement its strategy of providing outstanding customer service? To begin with‚ Nordstrom employees treat customers like royalty. Customers are even at the top of Nordstrom’s so-called organization chart. All lower levels work towards supporting the salespeople‚ who in turn work to serve the customers. Salespeople are given personalized business cards to help them build
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Selling techniques Selling technique is the body of methods used in the profession of sales‚ also often called personal selling. Techniques used in selling interviews vary from the highly customer centric consultative selling to the heavily pressured "hard close". All techniques borrow a bit from experience and mix in a bit of guesswork on the psychology of what motivates others to buy something offered to them. Mastery in the techniques of selling can offer very high incomes‚ while failure in
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advertisement with the darker values of generation X‚ as it shows disturbing images and alienated teenagers. Pepe Jeans wants to dissociate itself from the corporate culture. They think their advertisement did not offend their targeted audience‚ as the idea of how negative or dark these thoughts are‚ are in the eye (or mind) of the beholder. Jiro Ejaife from “don’t tell it magazine” wanted an advertisement based on the “amusing” violence in cult movies. Their advertisement shows a teenager being shot repeatedly
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Shoe-Horn Sonata Compare the ways the distinctively visual is created in The Shoe-Horn Sonata and in ONE other related text of your own choosing. John Misto’s play “The Shoe-Horn Sonata” is a text that was written to acknowledge and honour the women who were once forgotten prisoners of war in World War 2. The play uses distinctively visual images and dialogue to create visual images of dehumanisation and the small idea of hope during this time. “Schindlers list” directed by Steven Spielberg also
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slides create distinctively visual images same with themes that are being used within the texts such as truth which is evident in the dramatic text ‘The Shoe-Horn Sonata’ by John Misto‚ the song ‘Lose Yourself’ sang by Eminem‚ and the film ‘The Eye’ directed by David Moreau and Xavier Palud featuring Jessica Alba. These three texts demonstrate how the responders are impacted and what is interrupted within the text and there similarities that help shape meaning. Distinctively Visual can form meaning
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strategically prospect customers‚ obtain information before visiting the prospects and plan the visits. You evaluate the customers’ situations and search out their needs. Then you are able to demonstrate your understanding of their situation and show how your products or services can meet their needs. You develop the relationship by planning your presentation‚ selecting your proposal based on the value it provides the customer‚ negotiating the customer’s concerns‚ and obtaining the customer’s
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Major Issues and Problems at Nordstrom Nordstrom‚ though successful in pleasing their customers and provided superior customer service when compared to other industry players‚ it appeared that the company sacrificed the employees’ satisfaction with their work. One of the major problems cited in the study was the failure of management to professionalised the relationship between management and employees. By advocating an atmosphere of "family" camaraderie within the organization‚ the company went
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Succeed In a Job Interview Interviewing for a job is one of many stressful things a person‚ has to do who wants a particular job. Many people feel nervous‚ embarrassed‚ panicky and for the most part extremely uncomfortable. It is not easy to have a complete stranger ask the interviewee a chain of long questions about one’s personal experience‚ hopes‚ dreams‚ and aspirations. In fact interviews can be very awkward‚ especially if the interviewee does not know how to answer a question correctly. Luckily
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| Short Selling | | Working‚ Dynamics and Opinions | FIM – Spring 2011 Authored by: Muhammad Fahad Raza & Muneeb Shahid Short Selling Working‚ Dynamics and Opinions Contents What is Short Selling? 2 History 2 Working 2 Dynamics 3 Factors Influencing the Short Selling Process 3 Pure Intuition 3 Market Correction 3 Inside Information 3 Advantages of Short Selling 4 Disadvantages of Short Selling 4 Short Selling in US 5 Short Selling in Pakistan (ISE) 6 What is Short
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