crew‚ this U.S. airline provides outstanding customer service. Delta Air Lines is one of the largest and most well-known airlines in the world. Delta Air Lines began as a small crop dusting company (Huff Daland Masters) in the early 1920’s and transformed into a major transportation American airline (Welcome). The company has been growing year by year to get where they are today. They continue to not only increase in size‚ but also quality‚ hence their slogan‚ ““Building a better airline‚ not just a
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CASE 3: STRATEGIC CHOICES AT THE SINGAPORE AIRLINES GROUP Strategic Management and strategic Competitiveness Productivity Enhancement 1) Deployment of Technology 2) Total Involvement 3) Incentives The External Environment A) General Environment 1) Demographic • Malaysian Airlines (regional competitor)‚ which is geographically closed to Singapore‚ were imitating SIA’s strategy (threats) 2) Economic • Global financial crisis – reduced demand
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Southwest Airlines: In a Different World”‚ Analyzing Southwest Airlines’ organizations harmony is very challenging. Using the Mckinsey 7S Framework will make this process easier. The Mckinsey 7S Framework is made up of hard elements and soft elements. The hard elements consist of strategy‚ structure‚ and systems. These are elements in the organization that can not be changed easily. The soft elements consist of shared values‚ skills‚ style‚ and staff. These are elements that can be changed
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English only July 2007 PRIVATIZATION AND RE-NATIONALIZATION OF MALAYSIA AIRLINES (Submitted by the ICAO Secretariat) 1. BACKGROUND Malaysia Airlines (MAS) was incorporated as Malaysia’s flag carrier in 1971 following the breakdown of Malaysia-Singapore Airlines partnership. Since then‚ MAS has continued to expand its network and fleet. By mid-1980s‚ MAS had a total of about 60 domestic and international destinations in its network and a fleet of over 35 aircraft. However‚ MAS’s balance
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Optimizing Pilot Planning and Training for Continental Airlines Summary Continental Airlines is the fifth largest airline based on passenger volume in United States. It provides over 1‚100 daily flight services to five continents. Effective manpower planning is a key component for the success of Continental Airlines. It is essential for Airline Company to adjust its need for pilots constantly in different position in response to new market opportunities‚ changing passenger demand‚ acquisition
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3110 L1 Case Report: Southwest Airlines What is SWA’s competitive strategy? What does it take to execute the competitive strategy? The SWA has adopted ‘Cost Leadership’ as its competitive advantage. And it has achieved low cost through numerous ways. To commence with‚ the Southwest workforce routinely turn around an aircraft in only 15 minutes and its gates are manned by a single agent and have a ground crew of six or fewer‚ which are much lower than other airlines. In other words‚ the SWA needs
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Brief History of Indian Airlines India’s chiefly domestic state-owned carrier‚ Indian Airlines Ltd.‚ flies passengers and cargo to 59 domestic and 16 international destinations. Its fleet numbered 52 aircraft in 2000. Indian Airlines has traditionally based its network around the four main hubs of Delhi‚ Mumbai (formerly Bombay)‚ Calcutta‚ and Chennai (formerly Madras). The airline carries about six million passengers a year and has a substantial freight operation. Origins The Air Corporations
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The D. B. Cooper Mystery On November 27‚ 1971‚ in Portland‚ Oregon‚ a man claiming to be “Dan Cooper” bought a ticket for Northwest-Orient Airlines Flight 305 to Seattle‚ Washington. Dressed in a sharp dark suit with a pearl tiepin‚ this forty-five year-old man was about six feet tall with black hair (Abacha and Gilmore 233). No one would suspect him of going down in American history as the only man to ever escape capture after hijacking a U.S. plane (Warchol 1). Soon after takeoff‚ after having
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Accomplishment of Malaysia Airlines * Conscientiousness In an airline company‚ an employee’s self-disciplined determined how the company image would be. Being an employee in the airline company‚ timeliness served as the most important among others. Every single customer of the airline company would expect the flight to be taken off and reached the destination on time. Hence‚ the punctuality of the flight pilot and crews plays an important role in the airlines. It could be difficult to
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SOUTHWEST AIRLINES Southwest Airlines Co. is a major U.S. airline and the world’s largest low-cost carrier‚ headquartered in Dallas‚ Texas. It was established in 1967 that operates Southwest Airlines and AirTran Airways to fly among three major Texas cities – Dallas‚ Houston and San Antonio. It is the biggest operator of the Boeing 737 in the world. Flight distances ranged from 190 to 250 miles and flight time were about 45 minutes. Today Southwest operates nearly 400 Boeing 737 aircraft to 59 U
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