Chapter 3 THE VALUE OF LISTENING What is the value of listening? -Did you know that we spend more time in listening than we do reading‚ writing‚ or speaking? 40% of our communication time accounts listening. -Through listening we learn to anticipate the action of others and to gauge their emotions Listening is one of the two important activities in the communication process. Ex: Through classroom lectures‚ conversations‚ group meetings‚ electronic media
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CHAPTER 7: Listening and Responding Chapter Overview - This chapter begins with the learning outcome summaries and terms covered in the chapter‚ followed by a set of lesson plans for you to use to deliver the content in Chapter 7. • Learning Outcomes • Key Terms • Lesson Plan for Lecture • Lesson Plan for Group Work • Video Materials • Student Assignments • Supplementary Student Assignments • Test Bank Materials Learning Outcomes 1 List techniques
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Empathetic listening is a learned skill where the listener feels as the speaker instead of for the speaker‚ empathy as opposed to sympathy. It’s a skill that once learned will not come automatically‚ sufficient time must be set aside for it and preparations must be made for it. To be a good empathetic listener one has to let the other parties dominate the discussion‚ stay attentive to what is said‚ hold back from interrupting‚ use open ended questions‚ stay aware and sensitive to the emotions being
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Five types of listening These five types are; Discriminative Listening Comprehensive Listening
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Listening and Feedback 4.3 One of the most common causes of work related conflict is lack of communication between co-workers. Good communication skills are essential in just about any workplace. My strategy would be an active listener; it is the most important communication skill you can acquire. By listening intently and not allow my mind to wonder off during a conversation with a co-worker or friend. I can ensure that I will retain the important information being discussed. If the conversation
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He Is Listening Tina L. Smith Communication in Human Services HS6024 Argosy University July 29‚ 2014 Dr. Audra Marks‚ Instructor He Is Listening Listening can be defined as the active process of receiving‚ attending to‚ interpreting and responding to symbolic activity (Duck‚ 2011). Did you hear what he just said? If they would have paid more attention to what that child had said‚ he may be alive today. Although rare‚ this this has happened all because no one would listen to a child as
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also relax for the same time. Measuring and managing customer satisfaction is important for the survival‚ development and success of the tourism business (Sirakay‚ 2003). Customer’s satisfaction is the main concern for every resort and hotel in order to keep the customers loyal to the resort and make them permanent visitors. It is believed that higher level of customer satisfaction may result in higher levels of repurchase. When measuring customer satisfaction‚ the basic premise is that consumers reflect
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Is Anybody Listening? In “College Lectures: Is Anybody Listening?” David Daniels points out how lecture system affects a large number of college students‚ making students lack basic skills‚ general knowledge‚ and creativity as well. According to Daniels‚ lecture system‚ this traditional aspect of education has several inadequacies. But the solution- having smaller class demands “energy‚ imagination‚ and commitment from professors‚” Daniels indicates. However‚ they force students to “share responsibility
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Research proposal Outline: CAN THO UNIVERSITY ENGLISH MAJOR SOPHOMORES’ PROBLEMS IN LISTENING TO ENGLISH 1. Rationale English is an international language. It is necessary for students‚ especially English major students to be able to use and communicate in English efficiently. For that reason‚ listening is very important for those who are learning English because we cannot communicate with each other without listening to and understanding what the speakers said. However‚ it is also considered as one
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Reflective Listening What is It? Reflective listening means understanding both what a person says and what a person feels‚ and then relaying this back to him or her in your own words. The Purpose of Reflective Listening Suppose a student tells you about a difficult event with a classmate. A simple example of your response might be: “So you were really feeling angry with him.” Imagine these three different responses from your tutee and the potential benefits: “No. Not angry‚ just upset
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