Class notes – 4/27/13 1) Management structure – very important to know a) Tactical mgmt. – guide operational mgmt. b) Operational mgmt. (aka middle mgmt.) gets information from non-mgmt. c) I.e. In a bank i) Non-mgmt. = tellers and customer service reps. ii) Operation mgmt. – Mission statement‚ business objectives‚ business government‚ business compliance‚ business‚ function‚ business rules‚ & business process. 2) 80/20 RULE - people who bring 80% of business needs more attention
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should go through to determine the best positioning strategy. NEW SERVICE DEVELOPMENT 1. Explain the approaches to service system design 2. Explain the concept of blueprinting. Bring out its importance in the context of service design. 3. Write a note on service design process 4. Explain the various elements that have to be taken into consideration while designing a service. SERVICE DELIVERY SYSTEM A. Employees Role in Service Delivery
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Unity and VarietyReNoAdmin 2013-07-19T20:09:08Unity and Variety The Concepts of Unity and VarietyLet’s begin by listening to two fundamental concepts that make a piece of music "work"—the concepts of unity and variety. Most people like hearing sounds that they find pleasing‚ memorable‚ and familiar. Within a given composition‚ the feeling of familiarity—fostered by‚ among other things‚ reiterations of a music idea—lends a sense of unity to the music. Whereas unity satisfies the human need for sameness
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Ibrahim – 01-03-11 (ext 7410) mnoor_ibrahim@petronas.com.my/mnibrahim@gmail.com Synopsis This course (FAT0015) is designed to equip students with the fundamental of programming skills and provide a general understanding of computer operations from the programmer’s perspective. The emphasis is on problem solving and algorithm development. Objectives Upon successfully completion of this course‚ students should be able to: 1. identify and apply steps in problem solving‚ 2. design and develop
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Computer Graphics Lecture Notes CSC418 / CSCD18 / CSC2504 Computer Science Department University of Toronto Version: November 24‚ 2006 Copyright c 2005 David Fleet and Aaron Hertzmann CSC418 / CSCD18 / CSC2504 CONTENTS Contents Conventions and Notation 1 Introduction to Graphics 1.1 Raster Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Basic Line Drawing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Curves 2.1 Parametric
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ACCG908 CPA – Strategic Management Accounting Class 1 Appendix 1.1 to Module 1 Creating Organisational Value Class 1 – Introduction to Unit and to Your Exam Planning Review of Assumed Knowledge contained in Appendix 1 to Module 1 prepared by Patrick Gallagher North Ryde Unit Convenor using CPA 104 Study Guide Module 1 © CPA Australia Session 2 2014 READING THE MODULE is the most important thing to do before each class! Introduction to class in SMA � We will be concentrating on the
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following list of questions has been developed as a supplement to the Course of Study and Learning Resources for CGC1 and or ATO1. As you begin working through the textbooks try to answer the questions below in detail. This will provide you with a note-taking tool and a review document at the end or your studies. These questions relate to concepts that will be most likely be tested on the actual assessment. Current Tax System Why do we have an income tax? What other types of taxes are individuals
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D. Jupiter 8. The asteroid belt is located A. between Earth and Mars B. between Saturn and Uranus C. between Jupiter and Saturn D. between Mars and Jupiter 9.Which of the following planets originated from one of the four protoplanets closest to the sun? A. Earth B. Jupiter C. Saturn D. Neptune 10. Which shape has six sides? a. pentagon b.hexagon c. heptagon d. octagon
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compensation is necessary to prevent over regulation 2.compensation of devolps will eccourage excessive development Exams will be either in-class essay exams‚ or longe r take-home essays. In class exams will‚ inter alia‚ consist of a fact pattern from which students should evaluate the law and economic issues. Take home exams will be in essence the same‚ but they will involve more information and require more detailed answers. It is the student’s choice which to ta Econ 3468: Introduction to
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Project Management Chapter 1 Notes • Project – Is a unique activity that adds value‚ expends resources‚ has beginning and end dates‚ and ahs constraints and requirements that include scope‚ cost‚ schedule performance‚ resources‚ and value. • Project – has goals and objectives. • Project – is a set of activities to solve a problem or take advantage of an opportunity • The resulting groups of activities are called phases of a project • Activities in construction‚ computer networking‚ telecommunications
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