Summer Internship Report On SERVICE PROCESS IMPROVEMENT: IMPROVING THE ORDER TO CASH PROCESS By Anirudh Subramaniam A0101910336 MBA Class of 2012 Under the Supervision of Mr. Shyamsunder Pal Professor Department of Operations & Decision Science In Partial Fulfillment of Award of Master of Business Administration AMITY BUSINESS SCHOOL AMITY UNIVERSITY UTTAR PRADESH SECTOR 125‚ NOIDA - 201303‚ UTTAR PRADESH‚ INDIA 2011 DECLARATION I‚ Anirudh Subramaniam student
Premium Tata Group
A Business Proposal for the Improvement of Thomas Money Services Inc Introduction Thomas Money Service Inc.‚ aims to provide strategic improvements that can increase profitability and turnover of the said firm. This will be done by illustrating sound strategies that place an emphasis on revenue increment‚ maximization of profit‚ pricing strategies‚ product differentiation of products and cost minimization. The aim of this will be to determine the best interests of Thomas Money Inc. and that of
Premium Economics Profit maximization Marginal cost
process of medication reconciliation is done by a designated healthcare provider and without standard of practice‚ complete and accurate medication reconciliation would not be obtain. Therefore‚ implementing a standardize process that clearly defines nursing and physician’s role would allocate accountability which would help reduce medication errors and improve safety measures. Standardizing the Process of Electronic Medication Reconciliation Medication reconciliation is an essential part of improving
Premium Health care provider Health care Adverse drug reaction
Self-Improvement Many people work toward something in order to improve themselves. This act of aiming toward something in order to achieve it is called setting a goal. Achieving goals usually improves the person who is setting them. Not abandoning the goal teaches the person discipline‚ and achieving the goal will improve the person as well. During this school year‚ I would like to improve myself by ameliorating my grades and becoming closer to God. This year‚ I would like to bring my grades
Premium Improve
HCS/588 Measuring Performance Standards Quality improvement is an organizational approach to improve quality of care and services using a specified set of principles and methodologies. Principles of quality improvement are measurements‚ which the data is used to improve care‚ focusing on the important patient outcomes and consumer needs‚ being involved with participants‚ such as encouraging direct participation in teams by those individuals who implement the processes being evaluated. Ensuring
Premium Health care Quality assurance Health care provider
1. Clarify the problem or Opportunity for Improvement (OFI): Clearly describe the problem or OFI that you have selected for your MAP. Why is it important to resolve this problem right now? What are the consequences of not resolving this problem right now? Bedside manner: Presently there have been a large amount of grievances and a small number of lost customers due to a lack of suitable or understanding bedside approach. The standing of the medical clinic and its workers rely on ongoing client connections
Premium Patient Health care Medicine
Chicago‚ IL. Quality Improvement Processes and Approaches “Form follows function‚” a concept founded in the field of architecture‚ describes the importance of understanding what you want to do before you determine how you are going to do it. The premise behind the principle also applies when an organization is deciding what quality improvement process or approach to adopt. This section describes some of the many systems and processes that guide quality improvement efforts today. These quality
Premium ISO 9000 Quality management Management
explaining what continuous improvement means in the context of organisational success. Explain how the concept can and should be applied. Explain how it is possible to lead continuous improvement systems and processes and how opportunities for improvement can be managed to provide benefits for an organisation. Outline how you‚ as an organisation leader‚ would contribute to and implement continuous improvement initiatives. What is Continuous Improvement? Continuous improvement in a management context
Premium Management Improve
Continuous Improvement + Continuous Improvement Process (CIP) n It is an ongoing effort to improve products‚ services‚ or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. n W. Edward Deming‚ a pioneer of the field‚ saw it as part of the ’system’ whereby feedback from the process and customer were evaluated against organizational goals. + How to develop a culture of Continuous Improvement: n A
Premium Improve Feedback
members at Ranafa Trading Ltd: 6 Encouragement of participation of team members: 7 How communication is facilitated within the team? To inform of outcomes of continuous improvement efforts 8 Analyzed whether communication systems needs improvement 9 Improve customer service 9 Any recommendations to help continuous improvement in the workplace 10 RANAFA TRADING LTD Company’s Background: Ranafa Trading Ltd was founded in the years 1990 in Mauritius. It has been successfully operating
Premium Customer service Management Sales