Summary 4 Introduction 4 Key findings 4 Recommendations 8 Chapter 1 – Introduction and background 11 Background 11 Inaccessibility‚ disability poverty and social exclusion 12 Definitions 14 The current system 15 The Equality Act 17 Chapter 2 – Findings of our research 20 About the study 20 Experience of discrimination 21 Types of problems experienced in the last 12 months 22 Public transport 24 Shops and services 26 Challenging unfair treatment 28 Barriers to taking cases 32 Using
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how to safeguard the well-being of children and young people. Action Description 1) Know the setting polices and procedures. Make sure you are fully aware of the policies that are in place. Such as safeguarding‚ whistle blowing and complaints. 2) Listen to the child. If a child tells you anything then they obviously trust you. Always listen to them and purely listen. You should never interrupt or ask questions as you don’t want to put words into their mouth. 4) Support and reassure the child
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Unit 4222-208 Contribute to health and safety in health and social care. Understand own responsibilities‚ and the responsibilities of others‚ relating to health and safety in the work setting. 1.1 Legislation that relates to general health and safety in a health and social care setting‚ • The health and Safety at Work Act 1974 • Manual Handling operations Regulations 1992 • Lifting operations and lifting equipment regulations 1998 • COSHH- Control of substances hazardous to health regulations
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Understand the neurology of Dementia Describe a range of causes of dementia syndrome Dementia syndrome is a combination of conditions‚ which are sometimes called a mixed dementia. Causes of dementia are: • Specific diseases; Alzheimer’s‚ Parkinson’s disease. • Cerebral vascular accident such as stroke of the brain • A group of conditions/brain disorders Alzheimer’s is caused by broken signals within the brain leading to the death of brain cells‚ this can also lead to a shortage of some important
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the way it was intended to be received. The way in which a message is received can depend on the way in which we communicate for example body language‚ facial expression‚ gestures (moving your hands etc.)‚ and the way we speak (tone of voice etc.). 2. Explain how communication affects relationships in an adult social care setting (1.1.2) Communication can affect relationships in a social care setting in a positive or negative way. It will depend on how the message has been received and how it was
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frustration‚ aggressive behaviour or confused. This can cause a breakdown in communication and therefore hindering the relationship and further communication. In social to have the trust and being able to communicate with each other is a must need. 2. 2.1-Get back ground information from line manager so when introducing yourself to the client making sure you understand the needs being as understanding and supportive as can be. Ask the client and family how they would feel about certain issue that
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Level 5 Diploma in Leadership and Management Unit 1. Use and Develop Systems that Promote Communication 1. Be able to address the range of communication requirements in own role. 1.1 Review the range of groups and individuals whose communication needs must be addressed in own role. 1.2 Explain how to support effective communication within own job role. 1.3 Analyse the barriers and challenges to communication in own role. 1.4 Implement a strategy to overcome communication barriers. 1.5 Use different
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number of benefits – to the organisation‚ to the team and not least to the individuals within the team. The way that people work in teams is just as important as their individual performance. Teamwork can contribute towards: 1. Improved productivity 2. Quality improvement 3. Innovation and creativity 4. Capitalisation of technological advances 5. Improved employee motivation and commitment Effective teams are flexible‚ creative and responsive to the demands of the task. They demonstrate high levels
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Unit 301 Communication and professional relationships with children‚ young people and adults. Outcome 1 Understand the principals of developing positive relationships with children‚ young people and adults 1.1 Effective communication is important in developing positive relationships with children‚ young adults and parents. There are many reasons why effective communication is important. Firstly having effective communication with parents and other adults is important
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Unit 31 – Understand why effective communication is important in the work setting 1 – Understand why effective communication is important in the work setting. 1.1 – Identify the different reasons people communicate People communicate for a number of reasons‚ for example‚ to express emotions (i.e. sadness‚ happiness and anger)‚ pain‚ personal opinions‚ to relay information with regards to an individual’s health‚ personal preferences such as religion‚ sexual or culture and also to obtain knowledge
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