1.1 Equality‚ diversity and inclusion is very important in my job role as I deal with a wide mix of people from the community. In my job role I must ensure that I ensure that everybody is treated equal and fairly and that we recognise that there are differences between various religions‚ beliefs‚ backgrounds‚ disabilities and abilities and recognise that everyone can make a contribution. Inclusion is about recognising these differences and making sure that people aren’t overlooked‚ but make sure
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1.1 EXPLAIN WHAT IT MEANS TO HAVE DUTYOFCAREINOWNWORKROLE.1.2 EXPLAIN HOW DUTYOFCARERELATESTODUTYOFCANDOUR. In a care environment‚ duty of care is a legal responsibility that makes sure what you do as a part of your role does not interfere with those you support. This requires you to ensure the safety of the service users by eliminating the risk of abuse‚harm and neglect. In a work setting it is significant to have relevant training‚ for example‚ (Basic life support and first aid). This promotes
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Answer: Learning outcomes Assessment criteria: 2.1 Question: Explain the difference between proactive and reactive strategies. 2. Understand the context and use of proactive and reactive strategies Answer: Learning outcomes Assessment criteria: 2.2‚ 2.3‚ Question: Identify 2 proactive and reactive strategies used in the workplace to promote positive behaviour. Answer: Learning outcomes Assessment criteria
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enable you to do this. 1. You could discuss with your colleagues 2. You can check out government websites on line 3. You could also check out any up to date books on employment law. Once you have identified a reliable source of information: Aii‚ a) list three aspects of employment covered by law. 1. Holiday pay 2. Sick pay 3. Hours b) list three main features of current employment legislation: 1. employment act 2008 2. employment rights act 1996 3. health and safety at work
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* Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. 2. Explain how effective communication affects all aspects of own work Answer : Within the care setting I communicate using: Communication books‚ Handover with Colleagues‚ staff message book‚ Staff meetings‚ meetings with my Line Manager Etc. Effective
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easily cleaned ie. no carpets‚ but a vinyl or lino floor which can be washed and sterilised daily. 1.3 Electrical sockets covered 1.4 There should be sufficient light and air. 1.5 The heating should be adequate- neither too warm nor too cold. 2. Cleanliness of general environment 2.1 High standard of cleanliness throughout the buildings 2.2 Spillages should be immediately cleaned. 2.3 Toilet areas should be regularly cleaned and checked 3. Food preparation areas: 3.1All staff dealing
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effective communication the person you are supporting may not understand what you are saying or asking. They may also misinterpret what you mean therefore giving you an invalid response. This could go on to create a long term misunderstanding. Outcome 2 2.1 The ways to establish communication and language needs is by asking the individual yourself or by observing them. You can find out information by looking at their care plans or person centered plan. You can ask a care professional for example social
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me regarding a visit to the centre regarding a visit to the centre. He has an 11 year old daughter who is in a wheelchair and would like you to phone him regarding his stay‚ access to the centre and any other features that may be relevant. Scenario 2: I am a customer service manager at Trafford centre and I have just received a phone call informing you that there is a displeased customer at the customer service desk. The customer is said to be harassed in the centre by a group of noisy youths that
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the support people need so as to live their life to the full by asking the question of what changes need to be made so that this person can participate in the task at hand or outing being arranged. Outcome 2 – Understand how to work in an inclusive way. 2.1 – There are key legislation and codes of practice relating to diversity‚ equality‚ inclusion and discrimination in adult social care settings. The National Minimum Standards which we have in England
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Cu1535- Promote children’s welfare and well-being in the early years. 1.1- Welfare requirements - Within your setting you should safeguard and promote Children’s welfare‚ we must take necessary steps to ensure this. We must promote good health of all children within our care and take steps to prevent the spread of infection from others within our care and take appropriate action when they are ill. We must ensure that there are suitable people and staffing levels are appropriate
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