they have learnt or in the case of NVQs how they are performing against the competencies they are required to demonstrate. Assessment will ensure that learners are fairly‚ accurately and regularly assessed in a consistent manner and: • • • • • • provide diagnostic information that assists both staff and learners/ candidates to provide appropriate support to enable achievement of the learning outcomes (initial assessment) allow learners/ candidates to monitor their own progress enable tutors to review
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reactions of an individual using the service when you are communicating with them. -To see if they have understood you correctly‚ be able to see there reaction to what you said. Av Explain why it is important to find out about an individual’s: a) communication and language –To be able to communicate in an effective way and be understood properly. b) wishes and preferences – To be able to give the best service and assistance possible. Avi Explain how good communication can have a positive
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Sport company specialising in custom fit golf clubs and accessories. All products are made to order in the Ping factory. There are 3 head quarters‚ Phoenix America‚ Europe and Japan‚ these 3 head quarters hold the 3 Ping Factories based where golf clubs are made for all over the world. Customer service and Custom Fitting is a major part of the business. Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a
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FIT Essay “Formosa” ― a beautiful island named by its Portuguese founders‚ this is Taiwan‚ the country where I came from. Taiwan has a long rich culture and art history as a Dutch and Japanese colony and also has Native Taiwanese. It caused me to have diverse cultural and art background and decide to become a designer. To me‚ art is like a bridge. It communicates with people‚ no matter their gender‚ race‚ or age. People learn and inspire by it. To help me achieve this goal‚ I participate in several
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Nvq As with any area of work‚ assessors must work within the boundaries of the law and professional values. There are vast number of laws‚ directives and professional ethics; they are constantly changing or being updated. Every organization will have its own policies and procedures relating to these legal aspects and there are some differences in requirements‚ depending upon the age of learners and environment. This course will try and cover the main aspects; every assessor remains accountable
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EFFECT OF ELECTRONIC TRANSACTIONS ON EFFECTIVE FINANCIAL SERVICE DELIVERY (A Case Study of GTB‚ UBA and Access Bank Plc) _____________________________________________ 1.1 BACKGROUND OF THE STUDY Electronic commerce is now thought to hold the promise of a new commercial revolution by offering an inexpensive and direct way to exchange information and to sell or buy products and services. This revolution in the market place has set in motion a revolution in the banking sector for the provision
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1- Understand the purpose of planning communication. 1.1- Explain reasons for knowing the purpose of communications By knowing the purpose of communication you know how to respond‚ to whether it is designed to start a debate‚ send a message to people or just a general information briefing and know how to interpret the information. It is important for me to know the purpose of communication when I contact another company as I need to find out information and normally very specific
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Understanding the Principles and Practices of Assessment Q1 - Explain the Function of assessment in learning and development The assessment cycle continues until all aspects of the qualification have been achieved by the learner:- Initial assessment – Prior knowledge of the subject to determine teaching style. Assessment planning – agree what types and methods of assessments are to take place Assessment Activity – what methods‚ e.g. observational/ assignments/ questioning Assessment decisions
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E-Business Plan Online Food Orders and Delivery Services MMU-MBA Group Project for BEL6084 Information Systems and E-Commerce Semester : May 2005 - Jul 2005 Student : OOI GHEE BENG TAN HENG LEE CHAN WENG JUN Student ID : 1051200001 1051200019 1051200028 Supervisor : Mr. T. Subramanian Contents Executive Summary 1 Management Team 2 Product Description 3 Marketing Plan 4 Operational Plan 6 Financial Plan 7 Risk Analysis 9 Future Projections 10
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The two public services which I have chosen to write about in my task 1 of the assignment are: * Police * Fire service POLICE: Police is a government organisation‚ which have a very important duty of maintaining law and order in the community. The work police come from the French‚ which refer to government or administration; the word police was coined in France in the 18th century. The police may also be known as a constabulary‚ after constables‚ who were an early manifestation of police officers
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