Communication in a business environment (Unit 304) Outcome 1: Understand the purpose of planning communication 1.1 The purpose of communication is to allow exchange of information‚ ideas‚ emotions‚ thoughts and opinions. Communication is a huge part of life. There are many different benefits of knowing the purpose of communication; the most significant benefit to me personally is to know how to respond to something‚ to whether the communication was in order to start a debate‚ send a message to
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Unit 21. The principles of infection control. Outcome 1. 1. Explain the employee’s roles and responsibilities in relation to the prevention and control of infection. The employee has to wear PPE at all times when carrying out any personal care to help prevent any cross infection and to help prevent any. 2. Explain employer’s responsibilities in relation to the prevention and control of infection. The employer is responsible for making sure all employees use PPE when it is required to help
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Well-Formed Outcomes in Thurrock Health and Social Care Preface As part of the move to Person Centred Planning and Person Centred Care Delivery the “People in Control Roadmap” was developed. The roadmap was designed to bring about major changes in the experiences of care for users. The vision for these changes has been set out in the white paper – Our Health‚ Our Care‚ Our Say. The purpose is to ensure that the service users are in control of their care and support in all
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UNIT 203 outcome 1 - understand the importance of equality and inclusion 1.1 diversity- Diversity literally means difference. Diversity recognises that though people have things in common with each other‚ they are also different and unique in many ways. Diversity is about recognising and valuing those differences. Diversity therefore consists of visible and non-visible factors‚ which include personal characteristics such as background‚ culture‚ personality and work-style in addition to
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1. We can define reminiscing as the process of reflecting upon and reliving past events good and bad. This bodes the question of whether or not reminiscing is helpful for elderly people. There was a time when carers and nurses were encouraged to stop elderly people from talking about their past‚ it was thought that this would damage their mental health and cause them to regress. On the contrary it actually aided care and strengthened care relationships. It has been discovered that reminiscing can
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Task 1 For learning outcomes 1 and 2‚ research and produce a guidance document to use for the induction of new support workers in school to help them understand the principles of developing positive relationships with children and‚ young people and adults and the skills they need to communicate effectively. A minimum of 1 Case study must be used to support your explanations. The document needs to include: Why effective communication is important for developing relationships. The principles of
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Unit 206 Understand the role of the social care worker Outcome 1 understand working relationships in social care settings. 1.1 Explain how a working relationship is different from a personal relationship. The difference between a working relationship and a personal relationship is that a working relationship is chosen for you‚ you are placed with other people to work as part of a team where each individual is working following professional
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Unit 202 – 1.1 – Identify the current legislations‚ guidelines‚ policies and procedures for safeguarding the welfare of children and young people including e-safety. Legislation covering child protection can be divided into two main categories : civil law and criminal law. The Children and Young Persons Act 1933 – This is an older piece of legislation of which some parts are still in forced today. It includes a list of offences against children‚ these are referred to as Schedule One offences.
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Unit 304 - principles for implementing duty of care in health‚ social care or children’s and young people settings. 1.1 A duty of care is a legal obligation imposed on an individual requiring that they adhere to a standard of reasonable care while performing any acts that could foreseeably harm others. It’s a requirement to exercise a reasonable degree of attention and caution to avoid negligence which could lead to harm to others. For me as a support worker it basically means I have a duty
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CHERRYCROFT ) UNIT 8 PROMOTE AND IMPLEMENT HEALTH & SAFETY IN HEALTH AND SOCIAL CARE 1‚ Understand own responsibilities‚ and the responsibilities of others‚ relating to health & safety 1.1 Identify legislation relating to health and safety in a health and social care setting. Listed below is some of the legislation realating to health or social care work enviroment. Health and Safety at work Act 1974 Management of Health and Safety at Work Regulation 1999 Health and Safety (First
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