CU1530 1.1 * To express needs to share ideas and information to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences * People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚ emotions‚ to give encouragement and show others they are valued. 1.2 * Communication is an essential tool a carer
Premium Communication Nonverbal communication Writing
THE FIVE STATUTORY PRINCIPLESThe five principles are outlined in the Section 1 of the Act. These are designed to protect people who lack capacity to make particular decisions‚ but also to maximise their ability to make decisions‚ or to participate in decision-making‚ as far as they are able to do so. There is a lot of detail in the MCA but there are some key principles that are important to understand. 1 All adults have the right to make decisions for themselves unless it can be shown that they
Premium Psychology Motivation Ethics
Ai Identify four different reasons why people communicate. Feelings Instruction Conversation Information Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals To understand the needs of clients using their services. To gain knowledge of a persons situation. To help the person be more comfortable.
Premium Communication Nonverbal communication Sign language
At National Extension College‚ my role consists of being the first point of contact with customers who wish to enquire about our courses and/or enrol in our courses. I am expected to answer any queries and guide prospective students through the process of enrolment. Customer Service takes an important stand in any business and it is essentially what my role revolves around. The first thing I do every morning is to turn on my computer and log into ‘Agent’ (the software we use to keep track of the
Premium Telephone Telephone call Telephone exchange
Assignment 303 Task B: Leaflet Induction for new Social Care Workers in adult social care It is vital that diversity‚ equality‚ inclusion and discrimination is understood and adhered to at all times as a social care worker. By this we mean treating everyone equal no matter what their race‚ gender‚ religious views‚ ability‚ culture‚ age or appearance. We expect Service Users to be included in events and not excluded because of a disability or any other reason. We expect EVERY Service User
Premium Disability Discrimination Sociology
  68.1 Understanding the principles of person centred assessment and care planning. 1.1 Explain the importance of a holistic approach and planning of care or support. One of the essential aspects of planning care services is to have a holistic approach to planning and provision. This means recognising that all parts of person life will have an impact on their care needs and that you need to look beyond what you see when you meet them for the first time. The idea of person centred
Premium Management Planning Plan
SHC 51 Unit 1‚ Use and Develop Systems that Promote Communication Review the range of groups and individuals whose communication needs must be addressed in your job role. Most people take for granted the ability to communicate. However the ability to communicate is always provisional and can depend on both the environment and context of a situation‚ our skills and abilities and the skills and abilities of the person we are trying to communicate with. Speech‚ language and communication difficulties
Premium Communication
[pic] NCFE Level 2 Certificate in Healthcare Support Services (600/1290/0) Evidence Tracking Sheet Learner name: Tracking your evidence During your course your Assessor will ask you to carry out work either in the classroom‚ in your workplace or at home which you’ll keep as evidence of your learning. The work you produce (evidence) will be assessed by your Assessor to make sure you’ve covered everything in sufficient detail. Your evidence could be made
Premium Communication Occupational safety and health Setting
BA218 – Research Information 1.1 Give reasons for agreeing objectives and deadlines for researching information Agreeing objectives is essential for a team or individual to know what they are focusing on to avoid wasting resources and time. Deadlines strongly affect what you research‚ for example‚ if a deadline of one week is agreed for writing a newspaper‚ you wouldn’t want to include today’s news as it would be very outdated by the time of publication. 1.2 Give reasons for identifying and
Premium Tour de Georgia UCI race classifications Research
Question 1 1.1 A duty of care is a legal responsibility towards a person requiring that they adhere to a standard of reasonable care while performing any acts that could harm others. Generally‚ a duty of care arises where one person or group undertakes an activity which could reasonably harm another‚ either physically‚ mentally‚ or economically. 1.2 Duty of care affects my own work role as it is my duty of care to use proper moving and handling techniques when moving residents‚ to use equipment
Premium UCI race classifications Tour de Georgia Law